Customer Service Medical

Sophia Delgadillo

**** ******** ***

South Gate, Ca 90280

323-***-**** ****************@*****.***

Objective:

Positive competitive person with great people & computer skills. Goal orientated, responsible and able to

carry out multiple assignments under pressure and short deadlines. Highly Organized, presentable and

respectful individual who is fast learning and able to make decisions. Looking For a Full time position.

Personal Qualifications:

Bilingual English/Spanish, Knowledge of MS Word, Excel, and Power Point

Excellent Communication Skills, Work Well Under Pressure

Organizational Skill Team Player

Great Positive attitude, Work Well Independently.

Skills:

Supervisor Skills, Customer Service, Credit Accounts, Taking Payments, Cashier duties, Store Profits,

Telemarketing, Insurance verification, Data Entry, able to handle heavy incoming calls, Filing, Medical

records, Chart Preparations, Appointment Scheduling, Submit Specialist Referrals, Inventory, Typing (60

wpm), Retail Sales, and Store Deposits.

Education:

Aug.06-Jun.07 South East High School South Gate, Ca

General Education

Diploma

Work Experience:

March: 2014-Present: Arthur J. Edelstein MD. (Ophthalmology)

Medical Receptionist:

Duties: Checking In/Out Patients, Verifying Insurance, Inputting Data, Scheduling appointments and

Surgeries, Answering heavy volume of calls. In taking Emergency Consults, Collecting Co-payments,

Posting Payments, in putting authorizations, calling and confirming appointments.

Oct. 2012-Aug. 2013 Advanced Heart Care and Wellness Center

Medical Receptionist

Duties: Check in/out patients, Telemarketing calls, Data Entry, billing payments, appointment scheduling,

insurance verification, chart preparation, medical records, and event coordination.

Oct. 2010-Oct. 2012 Family Practice Assoc. Carson, Ca

Medical Receptionist

Duties: Check in, Check out, Data Entry, Referrals, Answering heavy incoming calls, Scheduling

Appointments, Insurance Verification, Filing, Medical Records, Billing Payments, and Chart preparation

etc.

Sept.2010-Dec.2011 L.A. Fitness Santa Fe Springs

Receptionist/ Billing

Duties: Checking In members, Telemarketing, Billing Members, Data Entry, and Customer Service.

Sep.08-May.10 Rent-A-Center Pico Rivera, Ca

Store Supervisor/ Sales

Duties: Overseeing Store and employees, Sales, Telemarketing, Billing, Inventory, Store Income, Profits,

Key Holder, Bank Deposits, and Store reports.

References Available Upon Request

Contact this candidate