Life Insurance High School

Location:

Posted:

May 18, 2015

Mary Clauser

Bethlehem, PA *8015

****.*********@*****.***

Education

Freedom High School; Bethlehem, PA – Diploma 2010

Penn State University; Center Valley, PA – Certification in the System Development Life Cycle,

2012

Experience

Synchronoss Technologies; Bethlehem, PA – 3/2015 – Present

Access Management (Contract)

• Acquire proper IDs and application access for call center agents

• Access troubleshooting and password resets

• Provisioning main frame access

Amazon; Breinigsville, PA – 11/2014 – 3/2015

Order Picker (Contract)

• Fulfill customer order requirements

• Inspect items to ensure they meet shipping requirements

Guardian Life Insurance Retirement Solutions; Bethlehem, PA – 07/2011-11/2014

Associate Security Analyst (Contract)

• Managed application access including the annual entitlement review for PWC and

corporate for all KFS and privacy applications

• Maintained provisioning documentation and audit trails for production access

• Maintained code changes into the production environment and the documentation

required to move changes into production for KFS and privacy applications

• Worked on many projects to ensure proper security procedures were followed according

to corporate guidelines

• Ran daily reporting and maintained Excel spreadsheets

Petco (formerly known as Superpetz); Bethlehem, PA – 06/2010 – 07/2013

Cashier (Part Time)

• Assisted customers with their transactions and answered their questions as needed

Skills

Microsoft Office, Lotus Notes, Service Now, organized, reliable, hardworking, SDLC, audit

experience, very knowledgeable in Excel and Word, basic understanding of : Active Directory,

SQL, Java, VBA, .Net, Visual Basic, C++