Project Management
Resume:
Venu Gundarajula
Mobile: +1-612-***-****
*****.****@*****.***
Experience Summary
Eight years of extensive specialized expertise with the Manhattan Package-installation,
configuration, rollup installation, Release management and acquired a very rare skill of working
with the Prod & non-Production environments in various retail sectors and wholesale Telecom
domain.
Business Domains
Retail Distribution, Transportation, .com & Marketing
Telecom Global Billing System
Career Profile
2007 April to till date - Tata Consultancy Services
Project Summary
Title Distribution Technology Foundation - Manhattan WMOS 2013
Platform engineer
Period July 2013 - till date
Client Name Target Corporation, MN (USA)
Technical Consultant
Position
Responsibilities Manhattan components installation and configuration, Release
management, monitoring & supporting environments
Project Distribution Technology Foundation is a portfolio of technologies that
supports distribution business. DTF is a part of the greater Retail
Technology Foundation initiative to revitalize our technologies by
improving capacity, flexibility, speed and efficiency.
As multi-channel retailing evolves, it means we need quick, agile
innovation, need for more integrated data and analytics presented in ways
that are quick and easy-to-use. On business needs the distribution if going
into the footprints of the new supply chain process.
Current and emerging technologies are enabling this future! New offerings
can reduce our technology cost, enhance our capabilities and drive down
complexity and workload. DTF deliverables will be determined by our
future needs as defined by our goals:
DTF Core goals are to provide a WMS solution that supports current
business model, enables future retail and supply chain strategies, and
accelerates business. New offerings can reduce our Simplifies Target
distribution technology portfolio while maintaining key business value
drivers.
Carried out the following activities:
Requirements gathering
Co-ordinate with clients, vendors and Infrastructure partners to build new
environments
Administration and installation of Manhattan W MOS 2013 and configuration
Components installed : SD, MIP, MDA, WMS, MIF, SCI, SLO, CD
Total environments build – 25+ Non-Prod & 4 Prod FC sites
Process improvement
Configure Vendor recommendations
Troubleshooting & Technical support
Release management & apply fix packs
Supply Chain – Transportation and .com & marketing
Title
Period June 2012 till July 2013
Client Name Target Corporation, MN (USA)
Position Project lead
Responsibilities Acquire, Monitor & Support the environments
Project Non-Production Environment (NPE) team is working to develop new
environments and stabilize the existing environment to improve the
availability and manage/resolve the environment issues in a timely
manner. Effective environment management will provide clients and other
integrated applications with much stable environments for testin g, as well
as improving the performance of the applications
Carried out the following activities:
Acquire the legacy environments to support by conducting the KT sessions with the
SMEs
Environment Inventory collection
Process improvement
Monitoring non production environments applications
Coordinate with clients & WAS team for the web application build
W ork on defects and supporting the existing environments
Responsible for doing the business impact analysis
Leverage the existing environments for the project needs
Title Target Distribution - Release Management
Period May 2011 till June 2012
Client Name Target Corporation
Position Project Lead
Responsibilities Release management
Project Description
Non-Production Environment (NPE) team is working to develop new environments and stabilize the
existing environment to improve the availability and manage/r esolve the environment issues in a
timely manner. Effective environment management will provide clients and other integrated
applications with much stable environments for testing, as well as improving the performance of the
applications
Carried out the following activities:
Analysis of the existing application programs and documents
Interacting with Business Analysts and Development teams to understand the
environment needs
Identifying task
Planning, scheduling and prioritizing the tasks.
Apply the fix patches, rollups and SDNs
Monitoring the progress of the tasks with respect to quality and timeliness.
Title Tata Communications Limited- Operations Support
Period July 2007 till April 2011
Client Name Tata Communications Limited (TCL)
Position Production Support Executive
Responsibilities Monitor & Support the environments
Project Description
TCL is a leading provider of international Invoice, wir eless roaming and data/IP services .It owns
and operates one of the world’s most extensive global telecommunications network, providing
reach to over 240 countries and territories with advanced data capabilities .It is the carrier of choice
to many of the world’s leading telecommunications, mobile operators and Internet service
providers. Carrying close to 10 billion minutes and a significant portion of the world’s internet traffic,
its network is consistently ranked among the most robust and reliable, perf orming at the high end of
industry standards.
Carried out the following activities:
Provide application support for a suite of Billing applications for customers across the
globe
Coordinating with users and onsite as well as offshore core development team.
Establish service standards and procedures to sustain agreed service levels. Project
Monitoring and metrics Reporting
Investigating and Troubleshooting the tickets raised by customers based on SLA
Follow the change management process to get the approvals for migration of an y
change to production.
Migration of change from development environment to production for billing
applications (SEBS, SECS, SEPS, SETS, SERA, SERM).
Make application improvements for smoothening customer’s Business Project
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