Customer Service Manager

Kristy Lynn Maslanka 832-***-**** ******.********@*****.***

Objective

To obtain a full time administrative position.

Education

Texas State University San Marcos 106 credit hours completed, [2004-2010]

Bachelors Interior Design

Private Pilot License 2016

Specialized Skills

Microsoft Office Pro, Typing (56+ wpm), Document Editing and Filing, Phone/ Fax/ Copy/ Mail

Executive and Professional Correspondence, Executive Scheduling, Travel Accommodations

Concur

Warehouse and Inventory Management

Revit and Auto CAD

Professional Working Experience

Executive Assistant and Inventory Manager June 2014- Feb. 2015

Check-6 Inc.

Negotiated cost, purchased and managed over 1,000 items of promotional inventory, uniforms for over 500

employees, and PPE; shipped all items globally on a daily basis.

Maintained and organized executive level expense reports, calendars, dinners, and conferences

Professionally performed new hire orientation, training, and team building

Managed all office responsibilities including: Travel arrangements for employees domestically and

internationally, office and kitchen supplies, answering phones and emails, event planner, and distributed mail

Assisted executives and management with other duties as assigned

Sales Associate/ Interior Design Consultant July 2013- May 2014

Louis Shanks Furniture

Assisted clientele with home décor items by providing advice and product information while closing sales

Performed outstanding customer service by listening to customers to achieve an aesthetically pleasing design

Contributed to company’s success by informing customers of sale options and up selling where available

Merchandiser & Sales Associate March 2011- June 2013

O’Reilly Auto Parts Houston, TX

Managed store inventory and availability of parts not in store and setups of merchandise displays.

Assisted customers with specialized experience and exceptional customer service

Answered phones and assisted management with other duties as assigned

Delivery Specialist Oct. 2010- March 2011

O’Reilly Auto Parts New Braunfels, TX

Maintained professional and friendly relationships with independent mechanic companies

Delivered parts to mechanics and O’Reilly franchises in the area and stocked the stores

Awards and Memberships

Aircraft Owners and Pilots Association, 2014-present

Commemorative Air Force - Title: Colonel since January 2015

Cashier Hero of the Month – The Home Depot 2009

References

Capt. Sarah Johnson - Manager at FMC Technologies 832-***-****

Mrs. Brenda Jones - Interior Designer 713-***-****

Mr. Michael Meadows - Financial Advisor and CFI 713-***-****

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