Manager Sales
Resume:
Dave Garabedian
St Augustine FL 32080
With this cover letter, please let me introduce myself. I have been a Parts guy and a hands
on tech kind of guy all of my life. I still tinker around with my old ’69 Chevy truck in fact. I
enjoy working at a dealership where I have spent all of my hours during my career. As a Parts
Manager I try to create a trusting atmosphere within the Parts Department and my first goal
always is to make sure the Service Department has full confidence in their Parts Department.
They are our best customer and they have to have us ready for them when they need us. Once I
feel that has been accomplished I start attacking each and every line on the doc to see how I can
increase business in the department. From talking to the used car manager to anybody that can
attain to increase business. I would have no hesitation going on the road to develop more
wholesale business. I have done this in the past where I would just hitch a ride with the driver for
a morning or afternoon to see how we are perceived from the customer’s point of view.
I grew up in New Hampshire and have lived most of my life in Massachusetts but
recently we have decided to move to Florida away from the snow and ice. My wife has family
down here and I was ready to move. I got a job offer in St Augustine and even though the
dealership is ok, it is not busy enough for me and they don’t want do anything to increase
business or spend any money to increase business. So it is time for me to find a real dealership
that can use my experience as a Parts Manager to solve any problems that you now may have. If
you are having reservations because I have just moved, please do not worry about that, I am not
going back up there, I am here to stay and willing to relocate somewhere in Florida.
As far as my bouncing around career which might be a red flag for you, I am just looking
for a place to call home. A lot of dealerships up there have been sold and they usually bring in
their own people and away I go. I want to be done with the bouncing, I just want to go to work
and not be worried about what might happen next week with the dealership. I was comfortable at
Commonwealth and they told they were sorry to see me go but they understood I was tired of the
cold. My stay at Subaru was ok but when Commonwealth had an opening and they called me
with a great salary and 6 miles from home, I had to go. When I was at Hyundai, they owner of
the dealer group purchased a Volvo dealership nearby which they closed and moved it next to
the Hyundai dealership with the understanding he wouldn’t terminate any employees. The deal
went through and the Assistant Parts Manager in Volvo took my job. Even though a job was
offered to me 40 miles away through heavy traffic, I declined. I am just looking for a great place
to work and call home. I look forward to meeting with you.
Thanks, Dave Garabedian
Dave Garabedian
1093 A1A Beach Blvd
St Augustine. FL 32080
Summary
I have 30+ years in the automotive parts business. I have been involved in every
aspect from driver to owner of a small retail Speed Shop. I have 20 years with
Ford and Lincoln-Mercury products. 10 years as a Ford Lincoln-Mercury Parts
Manager. I have experience as a Hyundai Parts Manager for 10+ years. Lines of
experience include Ford, Lincoln-Mercury, Hyundai, Kia, Nissan and Subaru. I
have vast experience with ADP Computerized Inventory Control Systems and I have
complete training with ADP and ADMI and the Reynolds & Reynolds system. I have
also learned the newer less expensive Computerized Dealer Management Systems
such as Automate and Dealertrac. I have the knowledge to setup a pricing matrix
to make sure you are getting the most profit in your area. I can handle any
problem that might come up within the parts department and still maintain high
CSI which is what working at a dealership is all about. I know how to bring a
Parts Department to the next level for sales and gross profit.
My motto is "Treat a customer like a friend and you have a customer for life ".
February 2015 to now
Parts Manager
St Augustine, FL
I am currently working at a very small car dealership that doesn't want to
expand or grow. They are using the ADP DMS. Relocating anywhere in Florida is
not a problem.
Experience
PARTS MANAGER
Commonwealth Nissan
Lawrence MA
January 2014 – February 2015
I did such a good job at KIA, which I now oversee, the owner made me the Parts
Manager over at his Nissan store. I have turned everything around here at the
Nissan store and all lines on the daily doc have increased dramatically for
everyone involved. The Service Department now has confidence in their Parts
Department and are selling more knowing we can back them up with the right parts
in stock. They are selling more tires than they ever have before. They went from
5K a month to 10K a month in just 90 days and it is still climbing. In the tire
business, you have to have the tires in stock and the stocking amount should be
roughly what you are selling on a monthly basis. In the month of September we
sold $19,860 in tires. On the wholesale side of the business we are growing
slowly on a monthly basis which is the way I want it, I have better control over
the wholesale business when it expands to my needs. Nissan has a great parts
return program and we are using that to the fullest which makes my inventory
looking sharp and no wasted money on the shelves. Processes that I have put in
place are working to keep NS parts at a minimum which is always good news. Gross
turn, true turn, stock order performance and all other numbers are way up. This
means I am using the DMS as it was designed for. Right now at Nissan we are
looking to have our best year ever. GP has gone from 23K per month to a
consistent 40K per month blowing away all previous data.
Parts Manager
Commonwealth Kia
Lawrence MA
August 2013 – January 2014
I was hired here to push all the numbers up and keep them going, because every
aspect of this department needed lots of work. My first step is to fix all the
processes to verify all actions of the parts department were being handled
properly by Kia standards. After a solid month of work, we hit our forecasted
goal and then some. A new high in gross profit and percentage. Partseye, the
inventory control company numbers went from 8 to a 14.
Parts Manager
Ed Reilly Subaru
November 2012 – August 2013 Concord NH
Concord NH
Parts Manager
This dealership has had their problems with holding onto Parts Managers but we
talked a lot and they hired me in November. Their monthly sales were about $110K
on a monthly average and very poor customer service over the phone. By the end
of January my sales were up to $141K, hired and trained all new employees. The
confidence in the other departments with the dealership has gone way up and we
are now selling 10 times the amount of tires they used to. I have hit all of the
numbers from the manufacturer that need to be met in order to keep afternoon
orders alive on a monthly basis and I am now working on increasing our wholesale
business even more by advertising in the correct areas. I need to get to $150K
per month to hire help so I can move the numbers even higher. My inventory is
only $177K but I'm turning it 5.8 times a month now compared to 3.2. I have also
reduced idle capitol from 34% to 19% and more reduction as the months go by
using return money from the manufacturer. This company used the DealerTrac
system.
Parts Counterman
York Ford
November 2012 – November 2012 Saugus Ma
Hired to quickly fill in a temporary position for an employee leaving on a quick
short term health issue. This company uses the Automate computer system. Even
though the Parts Manager said he would fire a person to get me in, it was that
person who told him about my availability and I wouldn’t do that.
Parts Manager
Hyundai Village
October 2008 – January 2012 Danvers MA
*Hired to completely retrain all parts employees on new processes and procedures
on parts ordering.
*Changed all parameters on the in house inventory computer system.
*Facilitated better communication between all departments giving them confidence
in their Parts Department. We went from a 1.8 true turn ratio to 5.1 within 9
months.
*Reduced idle stock from 32% down to 12% by using factory return money and other
avenues saving the company $35,000 in dead parts. Every aspect of parts sales
went up increasing gross along the way and eventually had the best month ever at
the dealership for parts sales, profit and gross.
*The store is now having six figure sales months consistently. So we went from
having an average of $65K per month to an average of $123K per month for 2011
with profit following right behind and Hyundai CSI along with it giving us
winners in 3 out of the 4 quarters in 2011 for 1st place in Hyundai CSI.
* I also installed an online parts store that when first started out, we did
about $300/month and the last month of 2011 we averaged $1500 per month. This
was a hard fought item to get rolling due to the expense and newness of what it
was. Some owners still feel that they don't need this in their dealership. With
pressure from manufacturer representatives to buy/sell their accessories, this
was a great working two way relationship that kept everybody happy. I also
purchased accessories from Korea that are not offered in this country and some
of new cars were made very unique instead of the same thing everybody else had
which increased sales in the new car department.
Parts Counterperson
Ford of Londonderry
October 2003 – October 2007 Londonderry NH
Initially hired to walk on and just do the job as a counterman which was not a
problem.
*I later started rebinning of entire parts department which will always be an
ongoing process.
*Handled all orders for maintenance of shop equipment.
*Helped out the Parts Manager with his responsibilities and reports as well as
instructing the Parts Manager on how to install processes to be proactive on all
parts department activities.
Parts Manager
Salem Ford / Hyundai
October 1998 – October 2003 Salem NH
* Hire and train new personnel.
* Reinstall new written parts processes.
* Install processes to use factory accessories on leased vehicles especially
trucks for their residuals after lease end.
* Reduced inventory by $60,000 by using stricter ordering and factory return
funds.
* Increase sales by preloading accessories on trucks
* Increase sales by taking over every aspect in the Service dept that
involved parts sales to make sure all advisors felt confident in selling
factory parts and train them In Ford's Around The Wheel Tire Program that they
were not using.
Parts Manager
North Shore Lincoln Merury
September 1996 – October 1998 (2 years 2 months)
Parts Manager
Newman Ford Hyundai
March 1989 – September 1996 (7 years 7 months)
Certified 2015 Kia Parts Manager
Certified 2014 Nissan Parts Manager
Certified 2013 Kia Parts Manager
Hyundai Parts Manager Bronze Certified ( highest) 200*-****-****
2007 Ford Parts Manager Master Certified Level 3, The Highest
Ford XL2000 Training, Dearborn, MI
ATCON Parts Management Training, 1 on 1 with Skip Vanderbilt
ADMI Training with two dealerships
ADP Advanced Parts Manager School ADP Special Order School ADP English
Statement Seminar
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