Sales Customer Service

Brenda D. Davis

**** ********* **

MANASSAS, VA *0110

Phone: 571-***-****

*********@*****.***

Objective

To obtain full time employment at a company where I can grow as a person and team member.

Ability Summary

Have been in sales and marketing for over 30 years. Can use computers, calculators, adding, fax, and

copy machines. Detailed oriented Extremely organized Customer service Can work well independently or

as part of a team.

Employment History

Account Administrator

09/2014 - 01/2015 Sce Inc 14101 Sullyfield Cir # 400B, Chantilly, VA

Completed invoicing for customers and vendors in quick books. Posted payments to customer accounts.

Filing, scanning, emailing documents to appropriate employees and customers.

Customer Service Administrator

07/2014 - 09/2014 Labor Ready 8501 Tyco Rd # C, Vienna, VA

Entered new customers and new employees into the database. Scheduled jobs and dispatched workers to

those jobs. Processed payments from customers on COD and delinquent accounts. Processed new

employee paperwork and verified documentation.

Bookkeeper and Clerk

10/2010 - 04/2013 Rosendorf Evans 8035 Tysons Corner Center, McLean, VA

Reconciled the daily receipts with FMS system and credit card machine. Tracked all customer storage

coats going to factory for repair, main vault for storage and cleaning, and coming back to the store for pick

up or going out for delivery. Did inventory monthly of all stock pieces. Did collections on all bad accounts.

Worked on the sales floor selling new coats and services. Answered all complaint letters from customers

through the Better Business Bureau. Settled all credit card disputes providing proper documentation to

agencies.

Sales and Marketing Manager

09/2008 - 12/2010 Vinyl-Lite Window Factory Lorton, VA

Maintained Prospect and customer data bases. Scheduled sales calls for 4 to 6 sales people. Did home

shows for our products to obtain new customers.Did follow up on all sales presentation's, sales and

installations. Mailed prospect letters, thank you cards and maintained those data bases.

Sales/Marketing Manager

01/2003 - 08/2008 SBI Magazine Vienna, VA

Maintained data bases for prospects and customers. Scheduled all sales appointments for 4 to 6 sales

people. Did all written and phone follow ups on all appointments and sales.

Marketing and Sales Manager

02/1998 - 04/2003 Calvert and Company CPA Mathis Ave, Manassas, VA

PC

Maintained all prospect and customer data bases. Did follow up calls on all sales calls. Sent out thank you

letters and other business related mailing to prospects and customers. Met with potential customers to

bring them on board for monthly accounting services and payroll. Calculated personal property taxes for

customers. Did new business seminars for the Small Business Administration.

Education and Training

Issuing Institution Location Qualification Course of Study

Oakton High School VA High School Diploma General High School Curriculum

Occupational Licenses & Certificates

Certification Title Issuing Organization Completion Date Expiration Date

Cosmetology Cosmetology of Va 06/1974 06/2015

Honors & Activities

Bowling, Swimming, Bike Riding, and Volunteer at Animal Rescue

Additional Information

I am a hard working, punctual, loyal employee with an eye for details and accuracy.

References Available on Request

Contact this candidate