Customer Service Administrative Assistant

TINA M. NASH

** *. ******** ******, ******, GA **680 ********@*****.*** 678-***-****

OBJECTIVE: Seeking an administrative position allowing me to demonstrate my organizational skills,customer service and leadership abilities.

ALPHA COMM ENTERPRISES, INC. OCTOBER 2014-PRESENT

Administrative Assistant:

Answer all incoming phone lines and pass the calls onto the proper person. Greet all visitors and assist them with whomever they need to see or speak with. Inventory and maintain all office supplies, kitchen, coffee and janitorial supplies. Issue return merchandise authorizations for the sales people. Enter all sample orders for retail sales department and employee purchases. Send out new devices to customers

using the warranty exchange procedures. Follow up on all email inquiries by answering questions,providing user manuals and forwarding sales & support requests. Organize company events.

EXPRESS PROS STAFFING AGENCY FEBRUARY 2014-AUGUST 2014

Customer Service Representative:

Entering orders received via fax and/or email. Scheduling customer pickups and drop offs of the merchandise they purchased through these orders. Communicating with the drivers for arrival and departure times. Keeping track of inventoried rolls of carpet, linoleum and various other building supplies and relaying that information to the supplier so that they could keep track of what was available.

ADECCO STAFFING AGENCY SEPTEMBER 2013-FEBRUARY 2014

Chico’s Put Away Clerk:

Putting items of clothing, lingerie, sleepwear and jewelry into certain locations so that customer orders

could be filled by picking those items from their locations. Scanning the location and quantity helped

keep track of the inventory.

MTN VENTURES PROPERTY PRESERVATION LLC FEBRUARY 2009-FEBRUARY 2013

Owner/Secretary:

Working on and maintaining foreclosed homes. Removing all trash and debris left behind from previous tenants. Cleaning the inside of the home and preparing its condition for future sale by wiping and washing doors, door frames, walls, baseboards, windows, bathrooms, kitchen appliances, etc. Landscape the yard

to include cutting away and removing all brush and bushes that touch home, trim walk ways, edge driveways, add mulch to flower beds, etc. Prevent pipes from freezing and breaking by winterizing the home. Replace cosmetic items such as light bulbs and electrical plates. Communicate with state reps,complete all reports and upload all pictures. Proof read and approve or disapprove invoices.

(Tina M. Nash)

WINDER POLICE DEPARTMENT OCTOBER 2006-FEBURARY 2009

Secretary/Court Clerk:

Duties and responsibilities included, answering incoming calls and directing to proper departments,including all 911 calls transferring to dispatch. Assisting all officers and court clerk during court which included printing of proper incident reports and taking money for all traffic violations. Posting all probation payments, providing receipt of payment, and maintaining their balance record. Depositing all

monies in the bank on a daily basis, printing reports with backup information, providing city hall with copies of such reports and bank deposit slips. Maintaining front office by helping people obtain their

accident and incident reports. Conducting criminal history background checks for those applying for jobs and housing, which included realty companies and the housing authority. Entering all violation codes

obtained from fingerprint cards made by any arrests the night before. Also, primary backup to the police chief’s secretary and the records clerk.

AUTOMATION INTELLIGENCE, INC. JUNE 2003-DECEMBER 2005

Office Manager/Administrative Assistant:

Duties and responsibilities included, generating invoices and successfully completing all clerical work required to completing billing process. Preparing, monitoring and maintaining computerized accounts payable and receivable. Printing and maintaining aged receivables report on a weekly basis. Deposit all

accounts receivable monies into company bank account daily and post all payments receivable to proper customers and vendors. Maintaining company database of all customer information. Scheduling all meetings, handling all travel arrangements, company luncheons and training classes. Requesting and providing credit reference information to and from potential customers. Printing cash requirements report,

printing accounts payable checks and payment register reporting. Monitoring and ordering company equipment and inventory supplies. Resolving billing issues and effectively collecting on accounts past due. Assisting Finance Manager in closing out the month.

THE DAVIS COMPANY JANUARY 2002-JANUARY 2003

Administrative Assistant:

Duties and responsibilities included, data entering, ordering and maintaining of all files. Responsible for backing up receptionist, printing of all summary reports. Accounts payables ad receivables, invoicing and posting of all payments.

COMPUTER SKILLS: Microsoft Word, Excel, Outlook, Visual Manufacturing, AS400 and NetSuite.

EDUCATION: Received certificate from Georgia Medical Institute for medical billing and coding specialist 2003-2005.

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