Line Production supervisor/manager

George P. Neofytou

Delray Beach, FL ***** E-mail: ********@*****.***

Mobile: 561-***-****

Motivated, detail orientated professional with expertise in startups,

turnarounds, TQM, Kaizen and operations.

Adept at establishing avenues and launching new markets to maximize profits

in diverse settings and cultures.

o Chosen to direct 2 multinational startup operations; catered to nuances

of geographically diverse market.

o Achieved 5.2% hold for baccarat "dead chip" and rolling programs.

o 1st. to author and implement shift assistant program; expanded management

structure.

o Increased production over 25% to better than $250,000 per month, labor at

average of 22%

o Designed and implemented production operations Labor Analysis tracking

program linked to Incentive program.

Bottom-line contributor with proven ability to assess operational needs and

implement action plans.

o 99% success rate for quality control achieved through turnarounds;

increased sales significantly.

o Established customer satisfaction in competitive market with on-target

accounting catering to patron action.

o Achieved revenue records by setting new goals, table limit strategies and

management responsibilities.

o Improved 1 operation 33% via tracking, monitoring/maintenance; designed

additional profit strategies.

Team player and motivator able to lead an organization to its goals through

business acumen.

o Redesigned staff scheduling/created incentives; successfully establishing

loyalty and position effectiveness.

o Increased units per hour through training; raised machine operators'

level of awareness.

Professional

History

Casino Operations

Casino Manager

Star Cruise, 1994-1995, Singapore / Hong Kong

o Enlisted as key in expansion; grew to 5th. largest cruise line in the

world catering to the wealthiest clients.

o Brought second casino ship online from empty space to fully functioning

Table and Slot games environ.

o Transferred to first and premier casino ship to stabilize all areas of

the casino operation.

o Once successfully brought under control, set record making financial

results.

o Once bringing structure to the operation, employee morale and dedication

increased substantially.

o Wrote and introduced gaming Standard Operating Procedures for many unique

facets of the operation.

Assistant Casino Manager

Ameristar Casino, 1996-1997, Council Bluffs IA / Maiones Casino, 1988-1989,

Antigua, WI

o Recruited to start premier casinos, growing revenues on par with

successful industry standard.

o As Assistant Casino Manager at Maiones', position encompassed all Cage

Operations incl. Soft & Hard Count, Machine interface & maintenance.

Shift Manager

Frontier Hotel & Casino, 1990-1992, Las Vegas, NV

o Promoted from Craps Supervisor to instruct and motivate staff to achieve

above industry profitability standards.

Pit Manager

Boyd Gaming Group, 1995-1996, Kansas City, MO / Horseshoe Casino, 1995,

Bossier City, LA

Turning Stone Casino, 1993-1994, Verona, NY / Tropicana Hotel & Casino,

1981-1987, Atlantic City, NJ

o Repeatedly sought out for expert management/operational techniques to

start up or turn around casinos.

o Developed/implemented innovative techniques; increased gaming cycles' per

hour gaming profitability.

o All games Key License holder Atlantic City, NJ. Managed all high limit

pits; Baccarat, Craps, BJ & Roulette.

Scheduling Manager/Pit Supervisor

Seminole Casinos: 2008 to present

Hard Rock Hollywood: Baccarat room supervisor, Edited and created Standard

Operating Procedures for the Table Games environment.

Hard Rock Tampa: Assigned almost 1000 employees to 7/24 schedule using

spreadsheets and dedicated scheduling program; Virtual Roster. Created and

managed schedule for Table Games employees at all levels. Helped create

Scheduling Dept. Further duties as Pit Manager/Supervisor all games.

Classic Hollywood: Supervisor of Table Games

Production Manager, Operations

IKON Office Solutions, 2000 to 2001, Mountain View CA; 1997-1998, New York,

NY; 1992-1993, Los Angeles CA

o Supervise the activities of the production personnel in 7/24 operation.

Responsible for meeting the Safety, Quality, On Time Delivery and

Productivity Goals through successful management and coordination of

activities of team members engaged in the manufacturing of Legal Document

production.

o Transitioned analog copying environment to that of digital imaging; which

uses high speed scanning equipment.

Ridgways Legal Solutions, 1999-2000

o Recruited for key role in expansion and development of Production

Department.

o Introduced team member bonus program based on Quality and Productivity

goals.

Client Operations Representative

All Bases Covered, 2001-2002, Los Angeles CA.

o Recruited for key role in development of Accounts Receivable, Consultant

Scheduling & Customer Relations.

Education

North East London Polytechnic, London, UK, 1975-1977, accounting,

economics, business law and technology

Essex University, Colchester, UK, 1972-1973, electronics physics and

mathematics.

Skills and Experience: Proficient in Windows, Word and Excel. Excellent

Internet, email skills and operation of other key office peripherals.

Digital imagery. Virtual Roster personnel scheduling software.

Contact this candidate