Sharquita Jackson
cell: 561-***-****
home: 904-***-****
Jacksonville, FL 32209
****************@*****.***
WORK EXPERIENCE
Cashier/Sales Associate
Banana Republic - West Palm Beach, FL - July 2013 to April 2015
Responsibilities
. ringing transaction smart pos
. answering phone calls
. acknowledge customers concerns
. inventory
. replenish merchandise
. made tickets for merchandise
. greet customers
Accomplishments
The impact i have at Banana Republic are meeting with diverse people, and
different nationalities in person
or talking to them over the phone. Banana Republic allowed me to become
confident with the knowledgeable
of the product in the store.
Skills Used
The skills i demonstrated at Banana Republic are, Return/Exchange
merchandise to customers.
Handle money at the register, charge holds/ and charge sends in the store
and over the phone, assist
customers to a fitting room, offer Banana Republic Cards to customers to
become a member, Ask customers
their email address to receive upcoming sales/promotions from our store and
online, greeting customers.
Sales Associate/Specialist
J.C. Penney - West Palm Beach, FL - November 2008 to May 2013
ringing transactions smart pos
. answering phone calls
. finding solutions to customer problems
. maintain general up keep of the men's department
. change signs for sales and specials of the department
. made tickets for merchandise
. acknowledge customer concerns
. trained new hires of the department
. inventory
Sales Associate/Cashier
Macy's Inc - West Palm Beach, FL - May 2007 to October 2008
.ringing transaction
. answering phone calls
. inventory
. assist customers with merchandise
. set up for upcoming sales.
. open credit cards applications
Receptionist
PBCC Athletics Department - Lake Worth, FL - August 2005 to May 2006
.Welcomes visitors by greeting them, in person or on the telephone;
answering or referring inquiries.
.Directs visitors by maintaining employee and department directories;
giving instructions
. Maintains safe and clean reception area by complying with procedures,
rules, and regulations
.Contributes to team effort by accomplishing related results as needed
.
Education
AS in Health Service Administrartion
Keiser University - West Palm Beach, FL
2010 to 2012
High School Diploma in General Studies
Chattahoochee High School - Chattahoochee, FL
2000 to 2004
SKILLS
Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening,
Professionalism, Customer Focus,
Organization, Informing Others, Handles Pressure, Phone Skills, Supply
Management
ADDITIONAL INFORMATION
I have received a certificate for completing the training for Computers in
the Medical Office Using Medisoft
Advanced Version 16, on April 19, 2012 at Keiser University
EDUCATION