Administrative Assistant Customer Service

BEATRICE GIL

**** ****** **. *******, **. *****

email: ************@*****.*** Phone: 832-***-****

OBJECTIVE: Desire a challenging position for a reliable and dedicated individual with an

opportunity

for advancement.

EDUCATION: Houston Community College, Houston,

TX 2013

Associates Degree in Liberal Arts

MTI College of Business and Technology, Houston,

TX 2002

Completed Certificate in Microcomputer Application Occupational Technology

Relevant Courses: Word Processing (preparation of letters, correspondence, tables, and forms),

Electronic Spreadsheet Analysis covering (creation of graphics, charts, and tables building), Standard

Office Procedures (business communications, professional development and business terminology).

Chicano Family Center, Houston,

TX 2000

Diploma Completed Certification

SKILLS: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Windows

Explorer, Microsoft Outlook, Quick Books, Customer Service, Proficient Bilingual/Spanish, 10 Key by

touch, Typing (50 WPM), Fast Learner, and Team Player.

WORK HISTORY:

Harris County Social Services, Houston,

TX 08/2009 – 07/2011

Administrative Assistant Duties Included: Massive Data Entry (Homeless Management

Information System), Agenda Preparation, Scheduled Client Appointments, Screened Clients (Approval

for Federal Grant), Assisted Case Managers with work load, Attended Training Sessions, Alternated three

different departments when short staffed (Case management Division, Call Center, and Front Desk

Assistant), Updated Manuals, Created and updated Client Reports, and Trained New Employees.

In Home-Attendant Services, LTD, Houston,

TX 2/08 – 06/09

Administrative Assistant Duties Included: Typed Business Letters, Payroll, Created Spreadsheets,

Assisted Accountant with (filing, reconciled bank accounts, and data entry in Quick Books), Organization

and Filing of Company records, Mailed out information to all the company clients, Translated Spanish

speaking phone calls, Receive and distribute supplies, Distribute faxes, and Assisted staff members.

Bohlke Consulting Group, LCC, Houston,

TX 09/02 – 06/07

Administrative Assistant Duties Included: Performed general office duties, Massive data entry in

Excel and Access, Filing, Responsible in gathering all the floor plans and pricing of all the Houston

Builders, Major marketing mail out for the company, Created Company Book reports and mailed out to

top Builders in Houston and surrounding areas.

References

Tanesha Franks - Harris County Social Services Supervisor 713-***-****

Candace Soto – In-Home Attendant Services 713-***-****

Lindy Bohlke-Hernandez - Bohlke Consulting Group 281-***-****

Gwendolyn Matthews –Because Houston Loves You Organization 832-***-****

Contact this candidate