Human Resources Manager
Resume:
Kathryn E. Neighbours
Indianapolis, IN 46219
***********@*****.***
Summary of Qualifications:
• Nine years proven experience in Human Resources.
• Six years proven experience in Human Resources for a Fortune 100 company.
• Over ten years experience in the Human Services industry.
• Strong knowledge of federal, state employment laws, FLSA, EEOC, Affirmative Action
policies, FMLA and employee injury/OSHA guidelines.
• Consistently maintain staffing required for 300+ employees for multiple locations.
• Extensive acquaintance with community resources, colleges and various recruiting
sources.
• Excellent written and verbal communication skills, and the ability to develop a positive
rapport with diverse and dynamic individuals.
• Expertise dealing with employee relations issues.
• Proficient in Microsoft Office programs.
• Highly motivated, creative, detail oriented and exceptional leadership skills, allowing me
to work effectively with a team or in an autonomous manner.
Professional Experience:
Securitas Security Services USA, Inc., Indianapolis, IN
Area Human Resources Manager, 09/2014 – 05/2015
• Provided HR leadership and support for six branch offices in Indiana.
• Effectively managed HR staff and partner with branch managers.
• Conducted training for new HR employees.
• Facilitated Supervisor training in all Indiana areas.
• Managed employee relations issues and conduct investigations in an effective and timely
manner.
• Assisted offices with new hire orientations, interviews, unemployment claims, union
grievances, FMLA, benefits, employee complaints and Worker Compensation claims.
• Led retention team improvement projects.
Rural/Metro, Indianapolis, IN
Human Resources Generalist, 01/2013 – 09/2014
• Provided HR support to over 500 employees for all Indiana & Kentucky locations.
• Sourced and selected all candidates in adherence to all company policies and applicable
laws.
• Conducted new hire orientations and Supervisor training for all Indiana Operations
locations.
• Completed investigations in a thorough and timely manner.
• Handled complex employee relations issues with expertise.
• Managed and monitor all employee injuries and document OSHA recordable incidents.
• Reviewed eligibility for FMLA requests.
• Managed ongoing intermittent FMLA requests and usage.
• Monitored annual training compliance for all locations.
• Communicated company initiatives to all employees: Benefits Open Enrollment,
Company Wellness initiatives, etc.
FedEx Ground, Indianapolis, IN
Recruiting Specialist, 07/2006- 11/2012
• Sourced and selected candidates in adherence to all company policies and employment
labor laws. Reviewed incoming resumes, work history, education, training and other
qualifications, screen candidates, and interview qualified candidates. Maintained
follow-up contact with applicants.
• Trained to teach Select Interviewing to all levels of Management.
• Proven success staffing multiple stations with up to 300 Package Handlers, as well as
any Non-Exempt and Exempt positions.
• Communicated and coordinated interviews with Management. Ability to work
independently, using proper judgment in the absence of direct Supervisor on site.
• Performed all campus and outreach recruitment activities. Possess excellent
relationships with college Career Services staff and a large number of community
organizations.
• Provided support for OFCCP desk audits when required. Responsible for
recommending proactive steps to prevent/address any potential problem areas and assist
in implementing good faith efforts for assigned areas.
• Conducted pay reviews/internal equity reviews for prospective new hires and
employees eligible for promotional opportunities.
• Managed the hiring process, maintain accuracy with personnel file requirements,
bulletin boards and required postings. Assist with the monthly facility and corporate
audits.
• Managed employee injury/OSHA documentation and follow up with all parties
involved.
• Provided information and support concerning employee relations issues, pay and
benefit inquiries.
• Facilitated and led company sponsored United Way & March of Dimes fund raising
campaigns, producing the highest amount of money raised for the Indianapolis facility in
2012
Goodwill Industries of Central Indiana, Inc., Indianapolis, IN
Employment Consultant/Job Developer, 07/2000 – 7/2006
• Facilitated employment orientations, conducted employment intake/assessment, and
assisted client’s in creating and managing employment goals.
• Assisted clients in a variety of job search activities: identifying barriers to
employment, resume assistance, case management, referrals to other resources.
• Developed and secured employer relationships; including matching their hiring
needs with our qualified clients. Acted as a liaison between the employee and
employer, lead employer forums and hosted job fairs.
• Maintained all records in an organized and thorough manner. Performed monthly
managerial reports.
• Worked effectively with a team. Conducted job readiness workshops. Assisted
customers in job resource area with the State Job bank computer matching system,
and their employment search.
Community Centers of Indianapolis, Indianapolis, IN, Case Manager 02/1998 – 07/2000
• Conducted initial assessment with clients, identifying immediate barriers and
strengths to obtaining full-time employment.
• Provided ongoing case management and assistance with goal attainment.
• Secured appropriate employment and community resources for clients.
Holy Family Shelter, CSS, Indianapolis, IN, Case Manager 06/1995 – 02/1998
• Screened and conducted intake assessment for new residents.
• Conducted ongoing case management services for clients, securing housing and
employment opportunities.
• Maintained house rules and responsibilities, applying rule infractions if required.
Education:
Ball State University, Muncie, IN
Bachelor of Science: Major- Psychology
References available upon request.
Contact this candidate