curriculum vitae

**/** ***** ****,

Mansarovar, Jaipur

Rajasthan - 302020

Mob: +918*********

Email: acpqeg@r.postjobfree.com

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Career Objective

To work in a highly professional and motivated ambience in order to evince

my skills to grow as a better human and provide benefits to the

organization from my work to best of my ability. Also to be a good

professional person with a commitment to achieve and satisfy personal and

professional goals keeping ahead in sync the organizational objectives.

Wish to work with dedicated professionals sincerely in a creative

environment so as to learn and grow as an immutable personality.

Educational Detail

2009-20013: B. Tech in Mechanical Engineering from POORNIMA GROUP OF

INSTITUTIONS, Jaipur, Rajasthan, with 64% marks.

2008-2009: Senior Secondary with 65% marks.

2006-2007: Secondary with 65% marks.

Technical Skills:-

> Languages- C, C++.

> Operating system- Windows 8, Windows 7, Windows XP.

> Application packages - DMS, ELSA PRO, SAGA/2, MS Office, MS DOS, Auto

CAD, and Photoshop.

Seminar Presentation and Project Details:-

The final year seminar was presented on "TURBOCHARGING OF IC ENGINE".

Talking about the final year project, "Hybrid Engine" was the case studied

and practical's performed on the same, the two stroke engine was started

using kerosene and gasoline and also with the use of battery the concept

was designed, so as to work with both i.e. by Battery and also by fuel.

Training: -

I have done training from NBC BEARINGS. I have learnt many things in these

organizations apart from my training study. Plus working environment of

these companies is also very good and impressive. I have learned a lot from

my training.

Work Experience

Volkswagen Tanya cars Pvt. Ltd.

June 2013 to August 2013: Worked as Service advisor.

September 2013 to September2014: Working as Warranty manager and technical

support head.

Job Profile Description:

> Starting with service advisor profile, working on DMS, handling

customers with their technical issues, working on ELSA pro and

knowledge about vehicles were the prime tasks.

> Moving towards the 'Warranty Manager' profile which started in

September 2013, the main task given was "Claim Punching", but the

hunger about the vehicle knowledge didn't stopped here, so apart from

claim punching, technical assistance to the technicians, educating

customers about the technical issue in the vehicle were the

supportive tasks which were taken good care by me, which were

inclusive of overview and finalizing of DISS tickets, instructions for

performing repair in the vehicle correctly to the technicians, look-

over on the repair process and advising about corrective measures to

workshop controller.

> Talking about IT dept., I was looking after the ODISS tester

(upgrading of software), it connectivity, issues related with updation

of ECU(electronic control unit), stereo software updation and other

software related problems were the keen interest part, which was look

after by me.

> Technical training and support to the technicians for carrying out

repair as per the give standards of Volkswagen which were including

diagnosis of vehicle to tester.

> Communicating to technical department of Volkswagen for buying

assistance for critical vehicles which requires technical advice for

carrying out repairs.

> Inspecting the overall procedure of warranty(needs and requirements

for successful processing of warranty claims).

> Warranty claim processing and communicating through WDCS(warranty

dealer communication system) for information about warranty parts or

manufacturing code etc. which requires for processing claims.

Training Details:-

> Warranty Level 1 certified with 100% score.

> Warranty Level 2 certified with 98% score.

Personal Details

> Father's Name : Mr. Dharmesh Gautam

> Father's Occupation : Business

> Date of Birth : September 16,1991

> Language Known : English, Hindi.

> Interests : Playing

Chess, driving, touring, adventure sports

Strength

> Good leadership skills.

> Powerful Communication Skills.

> Ability to work hard and co-ordinate team.

> Have a positive attitude towards life.

> Good managerial skills.

> Extreme interest in automobile technology and good problem solving

approach towards life.

I hereby declare that all the information furnished above

is true to the best of my knowledge.

Place: Jaipur

(AKSHAT GAUTAM)

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