Manager Training
Resume:
curriculum vitae
Mansarovar, Jaipur
Rajasthan - 302020
Mob: +918*********
Email: **********@*****.***
1
Career Objective
To work in a highly professional and motivated ambience in order to evince
my skills to grow as a better human and provide benefits to the
organization from my work to best of my ability. Also to be a good
professional person with a commitment to achieve and satisfy personal and
professional goals keeping ahead in sync the organizational objectives.
Wish to work with dedicated professionals sincerely in a creative
environment so as to learn and grow as an immutable personality.
Educational Detail
2009-20013: B. Tech in Mechanical Engineering from POORNIMA GROUP OF
INSTITUTIONS, Jaipur, Rajasthan, with 64% marks.
2008-2009: Senior Secondary with 65% marks.
2006-2007: Secondary with 65% marks.
Technical Skills:-
> Languages- C, C++.
> Operating system- Windows 8, Windows 7, Windows XP.
> Application packages - DMS, ELSA PRO, SAGA/2, MS Office, MS DOS, Auto
CAD, and Photoshop.
Seminar Presentation and Project Details:-
The final year seminar was presented on "TURBOCHARGING OF IC ENGINE".
Talking about the final year project, "Hybrid Engine" was the case studied
and practical's performed on the same, the two stroke engine was started
using kerosene and gasoline and also with the use of battery the concept
was designed, so as to work with both i.e. by Battery and also by fuel.
Training: -
I have done training from NBC BEARINGS. I have learnt many things in these
organizations apart from my training study. Plus working environment of
these companies is also very good and impressive. I have learned a lot from
my training.
Work Experience
Volkswagen Tanya cars Pvt. Ltd.
June 2013 to August 2013: Worked as Service advisor.
September 2013 to September2014: Working as Warranty manager and technical
support head.
Job Profile Description:
> Starting with service advisor profile, working on DMS, handling
customers with their technical issues, working on ELSA pro and
knowledge about vehicles were the prime tasks.
> Moving towards the 'Warranty Manager' profile which started in
September 2013, the main task given was "Claim Punching", but the
hunger about the vehicle knowledge didn't stopped here, so apart from
claim punching, technical assistance to the technicians, educating
customers about the technical issue in the vehicle were the
supportive tasks which were taken good care by me, which were
inclusive of overview and finalizing of DISS tickets, instructions for
performing repair in the vehicle correctly to the technicians, look-
over on the repair process and advising about corrective measures to
workshop controller.
> Talking about IT dept., I was looking after the ODISS tester
(upgrading of software), it connectivity, issues related with updation
of ECU(electronic control unit), stereo software updation and other
software related problems were the keen interest part, which was look
after by me.
> Technical training and support to the technicians for carrying out
repair as per the give standards of Volkswagen which were including
diagnosis of vehicle to tester.
> Communicating to technical department of Volkswagen for buying
assistance for critical vehicles which requires technical advice for
carrying out repairs.
> Inspecting the overall procedure of warranty(needs and requirements
for successful processing of warranty claims).
> Warranty claim processing and communicating through WDCS(warranty
dealer communication system) for information about warranty parts or
manufacturing code etc. which requires for processing claims.
Training Details:-
> Warranty Level 1 certified with 100% score.
> Warranty Level 2 certified with 98% score.
Personal Details
> Father's Name : Mr. Dharmesh Gautam
> Father's Occupation : Business
> Date of Birth : September 16,1991
> Language Known : English, Hindi.
> Interests : Playing
Chess, driving, touring, adventure sports
Strength
> Good leadership skills.
> Powerful Communication Skills.
> Ability to work hard and co-ordinate team.
> Have a positive attitude towards life.
> Good managerial skills.
> Extreme interest in automobile technology and good problem solving
approach towards life.
I hereby declare that all the information furnished above
is true to the best of my knowledge.
Place: Jaipur
(AKSHAT GAUTAM)
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