Programmer/Analyst

Erick J. Manuel

**** ********* ***, ******, ** **431 • 630-***-**** • ************@*****.***

PERSONAL SUMMARY

IT professional with ten (10) years of experience and knowledge of a variety of computer languages, environments,

software programs, and databases. Possesses excellent leadership, organizational, communication, and time-

management skills. Highly motivated, self-directed, and capable of working both independently and as part of a

team.

WORK EXPERIENCE

Applications Developer

Emkay, Inc, Itasca, IL (5/2007 – Present)

Recruited to develop business applications conforming to complex business rules and regulations and to automate

processes to reduce human error. Additionally, developed web pages linking to the existing website, adding new

functionality; and enhanced mobile application for the company’s iOS application.

Technologies Used:

• Applications developed in a mixed environment of Windows/Unix using the DB/C

Programming Language

• Web pages developed in a CATALYST/TOMCAT environment using forms (including

some e-commerce forms), HTML, CSS, JAVA, JAVASCRIPT, XML, AJAX, ReSTful Services, and servlets, using

MVC architectural patterns, using the Eclipse SDK and Dreamweaver and the CVS Repository for source

control.

• iOS apps developed using the XCode SDK on a Macbook Pro and the GIT repository for

source control.

• Intranet pages developed using PHP, MySQL, PHPMyAdmin, and HTML using

Dreamweaver and Notepad++.

Key Contributions:

• Created Weekly Billing System. The system allows the company to bill clients with questionable credit on a

weekly basis to ensure that services rendered are paid for and helps to control unpaid balances by limiting the

accrual time of the balances to weekly rather than the usual monthly timeframe.

• Created Preventative Maintenance Notifications. This is an automatically generated email send to drivers

of our clients who are on an enhanced maintenance service. When a vehicle’s preventative maintenance is due,

the driver will receive notification to perform the maintenance required. Reminders are also sent if the vehicle

never receives the required maintenance. This ensures that a vehicle’s maintenance is completed which helps

lengthen the life of the vehicle and improves resale value of the vehicle. The email is sent as an HTML format

email with graphics.

• Created Online Termination Process. This process allows clients who wish to end their lease agreement or

who wish to purchase their vehicle at the end of the term. This process automated a very user intensive process

of information gathering and made the process for selling an end of term vehicle much easier and more efficient.

The automation reduced errors and increased the turn-around time for re-selling a vehicle, whether it needed to

be done at an auction or sold to the client.

• Provided 24/7 Support. Entrusted with web support responsibility due to knowledge of all the systems

involved, both the front end Tomcat/Apache web server piece as well as the DB/C system back end piece.

Provided 24/7 support to ensure the web site was fully operational in a weekly rotation of 3 developers.

• Help Desk Team Lead. Leadership and teamwork skills led to being entrusted with

leading the effort to complete incoming help desk tickets by assigning tickets to appropriate developers based on

developer skill sets as well as continue to develop other projects.

• Project Lead. Time management and organizational proficiencies contributed to being

entrusted with handling projects from beginning to end including creating test cases, keeping all parties involved

updated on the status of the projects, and following up with end-users when necessary.

Erick J. Manuel – Page 2

1105 Treesdale Way, Joliet, IL 60431 • 630-***-**** • ************@*****.***

Director of Quality Assurance

BTI Communications Group, LTD, Chicago, IL (5/2005 – 5/2007)

Recruited to provide supervision and guidance through the company’s management training process. Progressed

rapidly up the career path to become the Director of Quality Assurance through leadership, organization, and time

management.

Key Contributions:

• Supervised entire staff to progress through the management training program in place

• Managed the cross-departmental team of 10 that ensured our products were superior in

quality and performance

• Managed the process to cut-over clients from their existing telco company to ours using

our new system. This included managing time lines with external vendors, clients, and my team of installers,

sales personnel, and training staff.

Web Methods Developer

FCS Business Solutions, Charlotte, NC (1/2005 – 4/2005)

Recruited to deliver webMethods systems to clients using the webMethods suite of development tools and JAVA.

Went through 3 weeks of boot camp to become familiarized with the webMethods tools and received certification

which required a passing grade from an exam.

Technologies Used:

• Completed Projects using the web Methods development suite (web Methods Integration

Server 6.1, Enterprise Integrator (5.0), Broker Server (5.0), JAVA, JDBC, Portal, Trading Networks (6.0.1, 6.1),

Modeler, Developer, B2B Integration, Document Tracker, Enterprise Monitor, Integration Monitor, Adapter

Monitor, and Enterprise Manager)

Key Contributions:

• Implemented webMethods System for Lexmark. Created a system for Lexmark Printer Company and

implemented it. Leadership skills acquired at Accenture led to being assigned as the Project Lead for the project.

Led a team of 2 other developers during the design, creation and implementation of the system for Lexmark.

Entry Level Programmer

Accenture Technology Solutions, Chicago, Illinois (6/2004 – 1/2005)

Entry-Level developer using both the JAVA stack and the Microsoft stack, depending on client needs.

Technologies Used:

• ASP, VB.NET, JAVA, JAVA Script, JAVA BEANS, SQL, ORACLE, COBOL, Accenture Development Life Cycle

Key Contributions:

•Assisted in development using COBOL for Nicor. Nicor used a procedural language (COBOL) which

needed enhancements. Coded the enhancements on site with limited supervision by the team lead.

EDUCATION

B.S. in Computer Information Systems, June 2004

DeVry University, Addison, Illinois

Honors: Dean’s List

Technologies Learned: COBOL, C, C++, UNIX, WINDOWS, ORACLE, SQL

Proficiencies: Proficient in Windows Environment applications such as Office and Project

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