Sylvia Fernando
***********@*****.***
ADMINISTRATIVE ASSISTANT
Profile Overview:
Over Four years of experience performing general office procedures, where an in depth knowledge of
office management principles and considerable experience in bookkeeping were obtained.
Effectively managed office operations, utilizing the following skill sets:
•Computer Proficiency: In depth knowledge of Microsoft Office software and Calendars.
• Generated Reports, Organizational charts. Ability to learn new software applications.
•Communicate effectively with staff/executives – Effective verbal/written communication skills.
•Attention to detail, excellent planning, organizing and time management skills.
•Customer-service orientation and reliability
•Certificate in Project Management. SAP .Strong Technical Background with CRM.
Objective Statement:
Obtain a position as an administrative assistant in which my organizational abilities can be fully utilized.
Work in a place where there is a need for a variety of office management skills including – computer
knowledge, organizational abilities, business intelligence and database program use
WORK EXPERIENCE:
Abacus Software Group NJ 2008 – 2013
Administrative Assistant:
•Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and
organizing filing system.
•Answered telephones and transferred calls to appropriate staff members.
•Sorted and distributed incoming communication data, including faxes, letters and emails.
•Coordinated activities onsite and offshore. Arranged domestic and International travels.
•Interacted with organizational staff, executives, clients, vendors and visitors on a daily basis.
•Organized the scheduling of meetings. Assisted HR with HR activities
•Coordinated agendas for meetings with visitors and clients– arranged guest and travel accommodations.
•Took care of staff office space, weekly schedules, travel reports, phones, parking, credit cards and office
keys.
•Maintained the office database – retrieved and organized information for individual employees and
clients.
•Created spreadsheets and presentations for corporate executives.
•Purchased office equipment and supplies – contacted vendors and subcontractors.
•Established and implemented administrative policies and procedures for the office.
•Filed and recorded corporate documentation, electronic files, inventories and reports.
ACHIEVEMENTS
•Supported staff effectively in assigned project-based work.
•Responsible for providing training and orientation to new employees.
EDUCATION
Bachelor Degree in Mathematics, Statistics and Economics
Master of Arts (French)
Certificate in Project Management.
Diploma in Computer Applications.