Sales Customer Service

***** ***** ***** ******* *. Patron

Drive, #**** 954-***-****

Sunrise, FL 33325 ************@*******.**

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~ SALES & OPERATIONS ~

ulti-talented Salesperson with a portfolio of over 10-years of success

driving results, increased revenue outcomes, and growth within the sales

industry. Canny ability to promote brand awareness. Outstanding

relationship-building skills, adept at cultivating new clientele and

building and motivating a sales team.

Expertise includes:

Sales ( Budgeting ( Upselling ( Global Diversity ( Cross Sales

Customer Relations ( Operations ( Reporting ( Marketing

Networking ( Increasing Sales ( Customer Service ( Training

Customer Retention ( Promotions ( Building New Clientele

PROFESSIONAL EXPERIENCE

Realty World South Florida, Weston, FL 2014 - Present

Real Estate Associate

. Act as an intermediary in negotiations between buyers and sellers.

. Create and implement marketing strategies to promote company and

recruit new clients.

. Keep up o date on all new Real Estate Legislations and Laws.

. Advise clients on market conditions, prices, mortgages, legal

requirements and related matters.

. Promote sales of properties through advertisements, open houses, and

participation in multiple listing services.

. Prepare documents such as representation contracts, agreements, deeds

and leases.

. Builds strong partnerships with local businesses and community leaders.

. Coordinate property closings, overseeing signing of documents and

disbursement of funds

. Maintains high customer retention and strong referrals.

. Develop networks of attorneys, mortgage lenders, and contractors for

client referrals.

. Mediates client issues and concerns, ensures issues are resolved

promptly.

. Work to foster a high level of overall client satisfaction.

. Service presentations for target audiences.

Milenium Toys Inc, Sunrise, FL

2006 - 2014

Sales & Operations Manager

. Management of 4 employees.

. Trained associates, completed schedules, maintained sales reports.

. Created action plans to help associates be effective.

. Recruited new hires on best strategies to use for prospective

customers.

. In charge of re-training existing employees annually on company

protocols and systems.

. Developed and implemented creative selling ideas to increase sales.

. Establishied monthly sales goals and forecasting for long-term company

goals.

. Increased sales by 24% within the first year.

. Improved company sales margins consecutively by 11%.

. Trained and developed other associates to become top sellers.

EDUCATION & TRAINING

Bachelor of Arts: Marketing & Advertisement

Nuestra Senora Del Carmen "Carmelitas", Lima, Peru

Peruvian Institute Of Marketing & Advertising, Lima, Peru

Contact this candidate