Sales Manager
Resume:
Regina Callaway
Houston, TX 77095
******.***********.**@*****.***
Summary
Over five years' experience as Manager, Assistant Manager, Marketing
Merchandiser, and Sales Associate for retail clothing stores. Skills
include: supervising daily activities of staff; preparing merchandise
including dressing mannequins; handling the advertising displays for sales
promotions; taking inventory and reordering; opening and closing the store
ensuring all security measures were in place; selling merchandise;
processing cash, check, and credit card transactions and making bank
deposits. Over nine years' experience as an Escrow Assistant, Funder/
Bookkeeper, and Receptionist for title companies. Skills include:
preparing closing documents to include items recorded at the courthouse,
title requests, closing protection letters, insurance commitments, escrow
documents, and closing schedules; entering title data into a computer
information gathering system; preparing escrow accounting and month end
accounting reports; and balancing HSD statements. Intermediate computer
skills in MS Windows, Word, Excel and 10-key by touch; basic skills in MS
Outlook. Worked with Title software Ramquest and Simon.
Professional Experience
Hugo Boss Men's Clothing Store Houston, TX 12/2013 - Present
Assistant Selling Manager
. Supervised the daily activities of five employees
. Prepared merchandise in store for sales including dressing mannequins
. Sold merchandise
. Handled the advertising displays for sales promotions
. Took inventory and reviewed availability of stock
. Opened and closed the store ensuring all security measures were in
place
. Processed cash, check, and credit card transactions and made daily
bank deposits
Elizabeth Arden Cypress, TX 10/2012 - 12/2013
Full-Time Manager
. Greeted customers, described merchandise and its use, and ascertained
needs
. Computed sales prices, totaled purchases, and received/processed cash
and credit cards
. Handled sales, promotions, and policies regarding payments and
exchanges
. Kept store organized and well stocked for weekend
. Led the sales team to maximize the stores unit sales per transaction
Talbots Cypress, TX 6/2012 - 12/2012
Interim Assistant Manager/Sales Associate
. Supervised a team of 15 sales associates
. Scheduled staff for daily tasks according to customer flow
. Opened and closed the store and made bank deposits
. Provided customer service by researching and resolving customer issues
. Ensured company policies and processes were understood and followed by
the staff
. Processed cash, check, and credit card transactions
New York, New York Cypress, TX 1/2011 - 7/2012
Supervisor/Marketing Merchandiser
. Implemented marketing strategies for store profit
. Supervised a team of 10 sales associates
. Reviewed, researched, and resolved customer complaints
. Executed lead cashier responsibilities
Palais Royal Houston, TX 10/2009 - 1/2011
Sales Supervisor
. Opened and closed store making sure all security measures were in
place
. Took deposits to bank
. Counted cash drawers in all departments at beginning and close of each
day
. Supervised 15 salespersons
. Changed store displays and dressed mannequins
. Made bank deposits
Caregiver and Parent Waller, TX 9/2008 - 9/2009
. Took care of elderly sick mother and father by cooking, cleaning,
bathing, administering medications, and transporting to and from
doctors and clinics
. Took care of teenage son
. Volunteered and helped in the child care facility for the Community of
Faith Christian Church
. Helped elderly neighbors by providing transportation to and from
doctor appointments
Exodus Title LLC Houston, TX 8/2007 - 8/2008
Escrow Assistant/Receptionist
National Charity Title Houston, TX 2/2005 - 2/2007
Closing Funder/Front End Assistant/Receptionist
Fidelity National Title Houston, TX 1/1998 - 11/2004
Escrow Assistant/Funder/Bookkeeper/Receptionist
. Prepared closing documents including items to be recorded at the
courthouse, title requests, closing protection letter, insurance
commitment, escrow documents, checks to be taken to closing, and
closing schedule
. Entered title data into the computer information system using Ramquest
to ensure that all facets of the title request were present
. Sent title opinion to lawyers and seller's agents, ordered surveys and
obtained pay-off number, tax certificate, and home owner's association
information
. Prepared escrow accounting for "Lenders Express" division and
transmitted to Fidelity National corporate office monthly
. Prepared end of month accounting reports
. Balanced HUD statements for closer's review and lender changes, and
balanced to lenders wire
. Prepared daily bank deposits and faxed lender documents for funding
. Answered multi-line telephone system and distributed calls
Education
Waller High School, Waller, TX
Additional Education
Texas Southern University, Houston, TX - Completed 120 hours in Business
Management and Electrical Engineering Technology
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