Regina Callaway

**** ***** **** **.

Houston, TX 77095

832-***-****

acpq9l@r.postjobfree.com

Summary

Over five years' experience as Manager, Assistant Manager, Marketing

Merchandiser, and Sales Associate for retail clothing stores. Skills

include: supervising daily activities of staff; preparing merchandise

including dressing mannequins; handling the advertising displays for sales

promotions; taking inventory and reordering; opening and closing the store

ensuring all security measures were in place; selling merchandise;

processing cash, check, and credit card transactions and making bank

deposits. Over nine years' experience as an Escrow Assistant, Funder/

Bookkeeper, and Receptionist for title companies. Skills include:

preparing closing documents to include items recorded at the courthouse,

title requests, closing protection letters, insurance commitments, escrow

documents, and closing schedules; entering title data into a computer

information gathering system; preparing escrow accounting and month end

accounting reports; and balancing HSD statements. Intermediate computer

skills in MS Windows, Word, Excel and 10-key by touch; basic skills in MS

Outlook. Worked with Title software Ramquest and Simon.

Professional Experience

Hugo Boss Men's Clothing Store Houston, TX 12/2013 - Present

Assistant Selling Manager

. Supervised the daily activities of five employees

. Prepared merchandise in store for sales including dressing mannequins

. Sold merchandise

. Handled the advertising displays for sales promotions

. Took inventory and reviewed availability of stock

. Opened and closed the store ensuring all security measures were in

place

. Processed cash, check, and credit card transactions and made daily

bank deposits

Elizabeth Arden Cypress, TX 10/2012 - 12/2013

Full-Time Manager

. Greeted customers, described merchandise and its use, and ascertained

needs

. Computed sales prices, totaled purchases, and received/processed cash

and credit cards

. Handled sales, promotions, and policies regarding payments and

exchanges

. Kept store organized and well stocked for weekend

. Led the sales team to maximize the stores unit sales per transaction

Talbots Cypress, TX 6/2012 - 12/2012

Interim Assistant Manager/Sales Associate

. Supervised a team of 15 sales associates

. Scheduled staff for daily tasks according to customer flow

. Opened and closed the store and made bank deposits

. Provided customer service by researching and resolving customer issues

. Ensured company policies and processes were understood and followed by

the staff

. Processed cash, check, and credit card transactions

New York, New York Cypress, TX 1/2011 - 7/2012

Supervisor/Marketing Merchandiser

. Implemented marketing strategies for store profit

. Supervised a team of 10 sales associates

. Reviewed, researched, and resolved customer complaints

. Executed lead cashier responsibilities

Palais Royal Houston, TX 10/2009 - 1/2011

Sales Supervisor

. Opened and closed store making sure all security measures were in

place

. Took deposits to bank

. Counted cash drawers in all departments at beginning and close of each

day

. Supervised 15 salespersons

. Changed store displays and dressed mannequins

. Made bank deposits

Caregiver and Parent Waller, TX 9/2008 - 9/2009

. Took care of elderly sick mother and father by cooking, cleaning,

bathing, administering medications, and transporting to and from

doctors and clinics

. Took care of teenage son

. Volunteered and helped in the child care facility for the Community of

Faith Christian Church

. Helped elderly neighbors by providing transportation to and from

doctor appointments

Exodus Title LLC Houston, TX 8/2007 - 8/2008

Escrow Assistant/Receptionist

National Charity Title Houston, TX 2/2005 - 2/2007

Closing Funder/Front End Assistant/Receptionist

Fidelity National Title Houston, TX 1/1998 - 11/2004

Escrow Assistant/Funder/Bookkeeper/Receptionist

. Prepared closing documents including items to be recorded at the

courthouse, title requests, closing protection letter, insurance

commitment, escrow documents, checks to be taken to closing, and

closing schedule

. Entered title data into the computer information system using Ramquest

to ensure that all facets of the title request were present

. Sent title opinion to lawyers and seller's agents, ordered surveys and

obtained pay-off number, tax certificate, and home owner's association

information

. Prepared escrow accounting for "Lenders Express" division and

transmitted to Fidelity National corporate office monthly

. Prepared end of month accounting reports

. Balanced HUD statements for closer's review and lender changes, and

balanced to lenders wire

. Prepared daily bank deposits and faxed lender documents for funding

. Answered multi-line telephone system and distributed calls

Education

Waller High School, Waller, TX

Additional Education

Texas Southern University, Houston, TX - Completed 120 hours in Business

Management and Electrical Engineering Technology

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