Customer Service Representative
Resume:
Jacob Miranda
**** ** *** ** *****, FL *****
*************@*****.***
OBJECTIVE
To obtain a permanent full time position where my skills, experience and talents can assist in reaching the
goals and objectives of the corporation.
SKILLS PROFILE
Bilingual; English and Spanish with excellent communication skills in both
•
Microsoft Office; Word, Excel, PowerPoint, Outlook
•
Reliable, responsible and loyal employee
•
Spanish Minister/ Licensed and Pastor in training
•
EMPLOYMENT HISTORY
June 2012-June 2014: Jefferson County Public Schools 1615 West Broadway Louisville, KY 40203. (502)
485-8319
In School Security Guard
• Provides in-school security for school faculty, staff and students.
• Prevents trespassers from entering the school building or remaining in the building if there
without authorization.
• Monitors student activity in the hallway and cafeteria.
• Escorts students to the office when assistance is requested by school staff.
• Assists the local school administration in forming and implementing policy or procedures for
dealing with student discipline.
• Reports all incidents that occur in the assigned school.
• Makes recommendations to the local and system wide service office administration for the
improvement of the security
• Plan for the assigned school.
• Monitors loading and unloading of school buses at the assigned school.
• Performs other duties as assigned by the designated supervisor.
November 2011-2014: Marketplace Chaplains USA Louisville, KY .Mark’s feed store. 502-***-****
Chaplaincy/Spiritual Care.
• Providing work place chaplaincy to employees
• Traveling to hospitals, home, and Markets for spiritual care.
• Communication with Spanish speaking employees
• Assisting manager in translation of paper work and reports.
• Reporting to Marketplace Team Leader.
October 2011 – January: UPS Louisville, KY. 8201 National Turnpike. 502-***-****
Loader/ Package Handler
• Loading feeder trucks, scanning packages, locating Hazardous goods.
• Maintaining a safe working environment
• Responsible for checking shipper’s information, auditor’s signature approval, paper work.
• Reporting to supervisor
Reason for leaving: Seasonal work position
October 2010 – October 2011: South Fork Baptist Church Hodgenville, KY. 270-***-****
Missions / Youth Pastor.
Providing Pastoral, spiritual care-counseling, preaching, conducting bible studies, evangelizing,
•
teaching,
Administrative office work, keeping up with contacts, reporting to senior pastor.
•
Organizing missions in the community, out-reach among diverse people groups.
•
In charge of Spanish Ministry, adults, youth, children, and new comers.
•
Scheduling events, looking for volunteers, driving bus for transportation
•
July 2008 – 2010: PPG PORTER PAINTS Louisville, KY. 305-***-****
Customer Service Representative / Delivery Driver
• Distributing and packing of hazardous paint chemicals and materials
• Assisting customers in selection of proper brand, color, and design for the home project
• Very knowledgeable with different painting equipment; spray guns, Magnum XP spray guns,
hoses, etc.
• Heavy sales; heavy customer service
• In charge of maintaining a well organized and safe environment for my customers, co-workers
and myself
January 2006 – April 2007: Home Depot Miami, FL. 305-***-****
Customer Service Representative / Color Specialist
• Distributing and packing of hazardous paint chemicals and materials
• Assisting customers in selection of proper brand, color, and design for the home project
• Very knowledgeable with different painting equipment; spray guns, Magnum XP spray guns,
hoses, etc.
• Heavy sales; heavy customer service
• In charge of maintaining a well organized and safe environment for my customers, co-workers
and myself
Reason for leaving: Lay off
EDUCATION
1999 – 2003: Coral Park Senior High School, Miami, FL.
High School Diploma
2014: Campbellsville University
B.A Christian Ministry
REFERENCES
Brenda Clopton
Missions Coordinator: South Fork Baptist Church, Hodgenville, KY
270-***-**** *************@*****.***
Al Fernandez
FBC Church Planting Lead Strategist, Miami, Florida
786-***-**** **.*********@*********.***
Dr. Chris Conver
Recruitment Coordinator, CU-Louisville
502-***-**** *******@**************.***
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