Jamaal Dawkins

**** ****** ***** ** *********, NC 28217 980-***-**** acpq09@r.postjobfree.com

Objective

Obtain a position in a financial sector as a Mortgage Loan Processor wherein my abilities and skills will

be utilized towards the growth of the organization

Core Competencies

Possess excellent knowledge of Mortgage Loan operations, underwriting guidelines, policies and

procedures in multiple departments

Excellent command over verbal and written communication

Ability to develop and implement competitive loan services and programs

Highly skilled in data analysis and daily reporting

Ability to handle multiple tasks and maintain confidentiality

Proficient in meeting deadlines and work in a team environment

Skills & Abilities

Highly skilled in the use of Microsoft Office, Word Access, Word, Excel & PowerPoint, Microsoft

Outlook, Firefox, Google Chrome and Internet Explorer

Experience

Benefits investigator Amerisource (aerotek) 11/2013-01/2014

Coordinated access to therapies through the patients' healthcare providers

Processed incoming enrollment forms for program

Identified other sources of health care coverage for patients through simple queries and use of PayerPlus

database

quality analyst corelogic (dysis) 06/2013-08/2013

Utilize tools to analyze, query and manipulate data according to defined business rules and procedures

Make recommendations regarding procedures, standards and metrics for data quality

Document business rules and data quality impacts with assistance from affected groups

Correct all data quality errors, either with system tools or working with programmers

collections agent titanium solutions (aerotek) 10/2011-04/2013

Utilized auto-dial system to initiate customer contact and determine reason for delinquency

Responsible for analyzing the borrowers financial situation and making recommendations on loan

modifications/workout options to resolve delinquency

Analyzed statements and funds to prevent skip tracing

Counseled clientele on financial alternatives to reduce frivolous spending

Recommend solutions to maintain home ownership, including HAMP, proprietary modifications,

repayment plans. If modification options are not possible, discuss liquidation options including short

sales and deed in lieu

loan processor citifinancial (spherion) 9/2009-6/2010

Guarantee on time closing by completing all required pre-closing steps; preparing file for closer within

required performance standards

Submit loans to underwriting for conditional review and full approval upon receipt of appraisal, once all

DU conditions have been met and validated.

Obtain and review customer documents, and clear conditions commensurate with authority level

Ensure integrity of all data and process inputs. Order necessary documents and follow-up with

vendors/third parties to obtain in timely manner

Manage pipeline of loans within required performance standards within closing and rate lock expiration

time frame

customercare consultant lendingtree 5/2008-5/2009

Assisted customers with home loan application

Composed a detailed financial diagram to project most possible interest, escrow &principal payments to

clients home loan

Expedited customer complaints with Loan officers from various mortgage lenders

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Entered loan application information into company database

Mortgage Loan Processor decision one mortgage 3/2004-4/2008

Responsible for verifying, compiling, and typing application information for mortgage loans

Assisted the Loan Officers regarding mortgage loans and follow- up with clients to collect all

documents necessary to close loan

Updated mortgages clause on Homeowners Insurance policies

Processed external and internal payoffs for old mortgages and lines of credit

Reviewed and arranges file in proper stacking before submitting to underwriting

Interfaced with attorneys and loan officers to ensure all documents were in place before closing date

Mailed the letter of approval and denial to the applicants

Recorded data on the status of loans like number of new applications, approved loans, canceled, or

denied, using computer

loan servicing specialist Bar Well Mortgage 11/2001-2/2004

Provided support to loan officer and underwriter teams by ensuring the timely, judicious and accurate

processing of mortgages

Reviewed and verify borrowers’ income, credit reports, employment histories, property appraisals and

title insurance information to prepare loan applications for underwriting submittal

Ensured compliance with company policies, underwriting guidelines and lending-program requirements

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