Customer Service High School

JUSTIN SCOTT ADAIR

*************@*****.***

Cell: 480-***-****

**** *. ******* ***. ****, AZ 85206

PROFESSIONAL EXPERIENCE

Arizona Grand Resort May 2012 - May 2013

Title- Room Service Server

-Responsible for delivering food and beverages to guests in a timely manner and ensure that each outgoing

order matches guest requests before delivering to the suite.

-Set-up, service, refresh, and break down all orders.

-Exercise proper telephone etiquette when answering calls and taking orders.

-Practice all sanitation and safety guidelines provided by the health department and have knowledge of all menu

items, pricing and other services provided by room service.

Supervisor: Larry Went- 602-***-****

Arizona Grand Resort Jan 2012 - May 2012

Title- Mini-bar Attendant

-Responsible for the daily restocking and upkeep of mini-bars used in guest suites.

-Prepare the rooms list and paperwork needed for the assigned route, noting any special guest's requests.

-Removal, replacement, and retrieval of all stock necessary to complete guest requests and standards set forth

by management.

Supervisor: Larry Went- 602-***-****

Jani-King Apr 2010 - Dec 2011

Title- Custodian

-Responsible for cleaning and managing a corporate office account.

-Includes: performing janitorial services for several offices and office bathrooms including mopping, emptying

waste baskets, vacuuming, disinfecting surfaces, restocking supplies, etc.

-As supervisor: Handling any concerns that may arise from office managers or the property owner, perform

any special cleaning tasks that an office manger may need done, and responsible for keeping enough cleaning

supplies on site.

Manager: Kari Thatcher- 480-***-**** or

J.R. Thatcher- 480-***-****

Vista Cleaners Jan 2006 - May 2008

Title- Front Desk (Cashier / Customer Service)

-Interacted with customers on the phone and in person and was responsible for solving customer's problems and

complaints in a professional matter.

-Handled cash register and was responsible for processing incoming and outgoing orders. Opened and closed

business by myself on a regular basis. Tallied money and invoices after business days.

-Trained new employees. Would work extended periods of time without any direct supervision.

Owner: Reid Jones- 480-***-****

Reason for Work absence:

-Served a full-time mission for the Church of Jesus Christ of Latter Day Saints in Omaha, Nebraska.

EDUCATION

Currently attending Mesa Community College in Mesa, AZ, with plans of transferring to Arizona State

University and receiving a Bachelors Degree in Marketing.

Scholastic High School Diploma from Mesa High School in Mesa, AZ.

Graduation: May 2008 - GPA 3.8

Certification

Maricopa County Food Handlers Card- Valid through 12/29/14

Arizona Title IV Alcohol Certification- Valid through 2/2/15

JUSTIN ADAIR

Hospitality

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