Cesar E. Ramos, CFPM

**** ** **** ** # ***

317-***-****

Miami FL 33178

acppzf@r.postjobfree.com

Profile Professional with Human Resources knowledge and finishing

Master Degree in Human Resources Management, Training

Manager/General Manager with proven skills, education, and

accomplishments in the following areas:

. Business development and improvement focused on increasing

sales and developing new business opportunities through B2B

strategies and local marketing, improvement of operations.

. Human Resources focused on the implementation of Federal

and Local laws, selection process and evaluation systems,

etc.

. Selection and Training skills that have resulted in

increase of staff retention, development and promotion of

staff.

Professional Applebee's - Applesauce INC- Cutler Bay, FL

Experience General Manager

(July 2013 - Current)

Responsible for financial statements, daily operation of the

restaurant including selection, development ad performance

management of over 70 employees including salaried managers and

hourly employees.

Key responsibilities and accomplishments:

. Analyze P&L to ensure proper decision taking based on

result to increase profitability.

. Provide direction to employees regarding operational and

procedural issues.

. Interview hourly employees. Direct hiring, supervision,

development and, when necessary, termination of employees.

. Conduct onboarding process for new employees

. Develop employees by providing ongoing feedback,

establishing performance expectations and by conducting

performance reviews for salaried managers and hourly

employees.

. Maintain an accurate and up-to-date plan of restaurant

staffing needs. Prepare schedules and ensure that the

restaurant is staffed for all shifts.

Don Pablo's - Rita Restaurants - Carmel, IN

General Manager(Training General Manager for Midwest Region) -

Manager Partner (April

2008 - June 2013)

Led the implementation of training programs to develop new

salaried managers that would cover the mid-west region,

delivering strategic and economic analysis for the training

program, interviewing candidates for salaried manager, and

training hourly staff, and engaging sales and business

development teams. In addition to all training responsibilities

also responsible for the daily operation of the restaurant

overseeing 80 employees including salaried managers and hourly

employees.

Key responsibilities and accomplishments:

. Develop, implement, and monitor training programs within

the organization.

. Supervise training for new managers and hourly staff.

. Conduct onboarding/orientation for all staff.

. Create progress reports to be discussed and reviewed with

Company Training Manager and HR Director.

. Evaluate training programs.

. Prepare and implement training budget.

. Evaluate needs of company and plan training programs

accordingly.

. Conduct performance evaluations.

. Teach legal classes such as ServSafe and IN Alcohol

ServSafe.

. Evaluate training program thru "exit" interviews and 30

days out interview.

Carrabba's - OSI Partners - South Miami, FL

Kitchen Manager

(January 2007 - March

2008)

Responsible for consolidation of kitchen, scheduling, interview

and training process, ordering and inventory of all goods.

Name

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Key responsibilities and accomplishments:

. Schedule kitchen staff according to sales projection.

. Order goods based on business trends and inventory needs.

. Implement and follow up on training program to discuss

results with GM and Regional Training Manager.

Chili's Bar & Grill - Brinker - Miami, FL

General Manager

(March 2005 - January 2007)

Responsible for the financial statement of the restaurant,

operations and results.

Key accomplishments:

. Analyze P&L to ensure proper decision taking based on

result to increase profitability.

. Provide direction to employees regarding operational and

procedural issues.

. Interview hourly employees. Direct hiring, supervision,

development and, when necessary, termination of employees.

. Conduct onboarding process for new employees

. Develop employees by providing ongoing feedback,

establishing performance expectations and by conducting

performance reviews for salaried managers and hourly

employees.

. Maintain an accurate and up-to-date plan of restaurant

staffing needs. Prepare schedules and ensure that the

restaurant is staffed for all shifts.

Education Florida International University - Miami - FL

Master of Science in Human Resources Management

Balanced full time work with academic studies

Aug 2015

University Central de Venezuela - Caracas, Venezuela.

Bachelor of Business Administration.

Dec 2001

Other Certified CFPM

Languages: Fluent in English and Spanish.

Skills: Leadership and Planning, Analyzing Data, Training and

Development, Handling of Complaint, Auditing Financial Reports,

Adapting to New and changing Procedures and Circumstances,

Managing People, Public Speaking.

Traveling: Up to 50% if necessary.

Contact this candidate