Customer Service - Sales and Marketing - Admin Support

Jacqueline Chua 778-***-****

********@*****.***

OBJECTIVE: UPDATING STAFF-CUSTOMER SERVICE-ADMIN SUPPORT

I have constantly been in action on both front end reception and back end administration, handling both

tasks simultaneously. I enjoy dealing with friendly customers and consider the difficult ones a challenge

to win. My experience in sales and marketing enables me to fulfill the spoken and unspoken needs of

the customers and my experience as a claims coordinator improved my listening and problem solving

skills. Behind the scenes as administrative staff, I have handled order entries, shipping and logistics,

creating invoices and credit notes, compiling data sheets and organizing marketing materials. I enjoy

organized procedures and getting things done neatly and on time. I look forward to learning new ideas

as well as sharing my skills to co-workers to achieve common goals. My computer skills include:

Microsoft Office, Outlook, ACCPAC, Photoshop, AutoCAD, Revit and other computer generated drawing

tools and cloud based programs.

AREAS OF EXPERTISE

Customer Service

Sales and Marketing

Management Liaison and Support

Graphic Design

Data Management

Computer Savvy

Proofreading

Architecture and Interior Design

WORK EXPERIENCE

Creative Imports

Sales and Marketing Assistant/Supervisor November 2011-Present

Logistics and Invoicing Administrator May 2011-October 2011

Receptionist/Customer Service/Order Entry Clerk/ Claims Coordinator January 2010-April 2011

Big Brothers Renew Crew Foundation, Canada

Telephone Representative July 2008-September 2008

Philippines

Architect 1997-2009

Architectural Technologist 1993-2002

Retail Sales Associate 1988-1993

EDUCATION

Associate Certificate in Building British Columbia Institute of Technology 2014

Design and Architectural CAD Burnaby, BC Canada

Bachelor’s Degree in Architecture University of Santo Tomas 1993

Manila, Philippines

Professional License in Architecture Philippines 1995

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate