Care Manager

Annie Ross

661-***-**** ***********@**.***

EDUCATION

San Diego State University San Diego, CA

Master of Social Work (Clinical/Direct Practice) GPA: 3.67 Graduated May 2015

• Clubs: Vice President of Graduate Social Work Association, Gerontology

Student Association

Cal State Northridge University Northridge, CA

B.A. in Sociology, Minor in Religious Studies GPA: 3.6 Graduated May 2013

• Clubs: Vice President of Alpha Kappa Delta Sociology Honor Society

Peer Advisor for Advising & Mentoring Educational Project

WORK EXPERIENCE

Sharp Memorial Hospital San Diego, CA

MSW Intern August 2014– May 2015

• Medical social work intern assigned to Intensive Care Unit and Progressive

Care Unit

• Provided psychosocial assessments, risk assessments, crisis intervention,

advance care planning, end of life support, mandated reporting, motivational interviewing techniques and family therapy skills

• Addressed variety of psychosocial issues alongside patients and their families,

including suicidality, substance abuse, domestic violence, homelessness, family of origin issues, psychiatric issues, end of life issues,

etc.

• Collaborated with interdisciplinary team to ensure continuity of care among

patients

• Assisted Nurse Case Manager with discharge planning and other various case

management needs

Silverado Hospice San Diego, CA

MSW Intern August 2013– May 2014

• Facilitated weekly bereavement group for hospice families recently bereaved

• Collaborated with interdisciplinary team for caseload of hospice patients

• Conducted psychosocial assessments for caseload of hospice patients

• Utilized evidence based practices such as narrative therapy, life review

therapy, reminiscence therapy, and motivational interviewing techniques to provide grief counseling, social support, and reassuring

presence to hospice patients and their families

Emeritus Senior Living Northridge, CA

Undergraduate Intern July 2012– July 2013

• Intern to Life Enrichment Director at Emeritus

• Collaborated with staff in production of monthly resident newsletter

• Facilitated various activities and events for senior residents that promoted self-

care, spiritual and physical awareness

• Provided social support and company to residents experiencing isolation,

depression, grief related to loss, etc.

Single Mother’s Outreach of Santa Clarita Santa Clarita, CA

Undergraduate Intern Sept. 2011 – Dec. 2011

• Worked in administrative/macro role for this nonprofit agency

• Assisted in organizing community events for agency’s members

• Refined and updated the agency’s Community Resource Booklet geared

toward single mothers

TRAININGS/CERTIFICATIONS

• Advance Directive/POLST training

• DSM-5 training

HONORS/RECOGNITIONS

• Dean's List (Spring 2011)

• Leadership, Dedication, & Commitment award for Advising & Mentoring

Educational Project

VOLUNTEER EXPERIENCE

• Domestic Violence Center of Santa Clarita

• SandCastles Daycare Center

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