Sales Human Resources
Resume:
Jeffrey L. Westphal
Appleton, WI 54914
Objective: To attain a solid, career path-oriented assignment/appointment in the area(s) of
Advertising, Marketing, Community Development, Consultative Sales and/or
Management.
Employment:
February 2004-Present
The Westphal Group
The Wisconsin Towns Business Network
www.witowns.com
1332 W. Commercial Street
Appleton, WI 54914
Duties include all aspect of Consultative Sales, B2B Networking, Advertising Program
Presentation, Ad Design, Layout, Printing and Publishing. Website Design, Hosting,
Maintenance and Marketing, Outside Ad Program Development. Commercial, Landscape
and Wedding Photography. Wholesale/Retail Print Promotional Product Development,
Distribution and Fulfillment. Cost Analysis, Market Penetration Surveys Potential, Profit
and Loss Statements, Hiring and Management of Sales Representatives and
Telemarketing Staff. Past-Due Account Collections and Business Forecasting.
Prioritizing with Emphasis on Effective Time Management.
October 2002-February 2004
McLeod USA Publishing Company
840 Willard Drive
Green Bay, WI 54303
Sales of Yellow Page Advertising Programs to Existing Accounts, and new business
development through canvassing and cold-calling in the following Market Regions:
Green Bay, Door County, Manitowoc, and Waupaca/Shawano Counties. Responsible for
effective presentation of Advertising Program proposals to business owners and
managers of small to large companies. Chosen for promotion to District Manager with
assignment to Columbus, Ohio prior to the sale of McLeod USA Publishing Co. to
Yellow Book USA.
September 2000-October 2002
State of Wisconsin-Department of Corrections
Green Bay Correctional Institution
2833 Riverside Drive
Green Bay, WI 54301
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Assigned to Green Bay Correctional Institution following graduation from Fox Valley
Technical College and completion of 8-week Corrections Training Center Certification
Program-UW Oshkosh. Primary duties focused on maintaining the safety and security of
the Institution as a whole; inmates, visitors and staff, in a highly structured, maximum
security environment.
May 1997-September 2000
Ameritech
221 W. Washington Street
Appleton, WI 54911
Customer Sales and Service of Residential Telephone products and services in an
inbound call center environment. “One Call” resolution of customer needs and concerns
within a prescribed time window in a dynamic, fast-paced office setting. Awarded
quarterly bonuses and trips based on performance levels consistently exceeding Company
revenue goals and customer post-call satisfaction surveys. Consistently achieved Top 5%
Queue Sales Ranking.
Professional Licenses and Certifications:
State of Wisconsin-Office of the Commissioner of Insurance
Resident Intermediary Individual Accident and Health
License Number 2529396 Expiration Date 08-31-2010
Education:
1999-2000
Marian College
Adult Accelerated Degree Program
Appleton, Wisconsin
BA-Human Resources
GPA: 4.0
Core Credits complete; 11 Elective credits to graduation remain.
1995-1997
Fox Valley Technical College
Appleton/Grand Chute, Wisconsin
AS-Police Science
GPA: 3.90
Numerous Academic Achievements and Scholarships
1980-1982
D.C. Everest Senior High School
Schofield, Wisconsin
High School Diploma
(Also attended Thomas Jefferson H.S., Bloomington, Minnesota)
References:
Professional and Personal References will be made available upon request.
Contact this candidate