Insurance Assistant
Resume:
Gwendolyn Walker Email: *******@*******.***
**** ******* **** ****: 570-***-****
Auburn, PA 17922 Cell : 570-***-****
OBJECTIVE:
> To seek a challenging position to utilize my technical and
underwriting skills towards the advantage of an organization.
Summary of Qualifications:
> Commercial Underwriter with an extensive knowledge of underwriting and
rating Multi-Lines Commercial products.
> Experience with Apartments, Condominium Associations and Mobile Home
Parks
> Experience with Non-Profit and For Profit Human Service Policies
> Prior experience underwriting Retail Business, Manufacturing risk and
Workers'
Compensation
> Telecommuter
> Underwriting Services Supervisor
> Training Coordinator
> Developed and implemented materials for training and new systems
implementation
> Excellent written and oral communications
> Familiarity of ISO products, Word and Excel software and with various
management systems.
Experience:
January 2001 - January 2015
Philadelphia Insurance Company, Bala Cynwyd, PA 19004
June 2008 to January 2015: Commercial Underwriter II
Responsibilities:
> Assists in determining the acceptability, conditions and pricing of
specific property & casualty insurance risks and associated coverage.
> Maintains familiarity with the products, services, priorities and
target markets in the property & casualty line of business or
insurance segment.
> Maintains familiarity with the loss experience and business conditions
of key accounts as well as loss trends and any major legal or economic
factors affecting the property & casualty line of business.
> Communicates effectively with colleagues in underwriting and all
support areas in order to meet the property & casualty insurance needs
of customers.
March 2005 to June 2008: Underwriting Supervisor
Responsibilities:
> Responsible for overseeing 14 policy technicians that handled policy
issuance for the Commercial Lines Department.
> Responsible for ordering loss runs for policy holders.
> Assisted users with system problems.
> Monitor workflow processes
August 2001 to March 2005: Operations Analyst
Responsibilities:
> Established a relationship with management staff and field offices.
> Responsible for training home office and field offices. This position
required traveling to different office across the country.
> Developed Training Materials for Underwriter Trainees
> Trained new Underwriter Trainees.
> Established and maintained communication tools for users.
> Managed projects to successful and timely completion.
January 2001 to August 2001: Assistant Underwriter
Responsibilities:
> Responsible for assisting the underwriter in handling Commercial
Insurance Policy Activity which included rating, quoting, issuing and
processing endorsements on Commercial Insurance Risks.
> Looked up Specific Rates in Sage
> Ordered MVR's and Loss Runs
February 1998 to December 2000: Senior Underwriting Assistant,
Professional Underwriters, 1510 S. Warner Rd., King of Prussia, PA
Responsibilities:
> Assisted underwriters in handling all Commercial Lines policy
activity.
> Responsible for rating and issuance of new and renewal policies and
endorsements.
> My job function included multi-line rating, with my skills of both
manual and automated rating knowledge.
> Provided support to other offices, when needed. I was the trainer of
new hires, co-workers and assisted the supervisor with unit problems.
July 1997 to February 1998: Underwriting Assistant II, Philadelphia
Insurance Company, One Bala Plaza West, Bala Cynwyd, PA 19004
Responsibilities:
> Assisted underwriters in handling all Commercial Lines business.
> Rate and Issue new and renewal business.
> Processed endorsements.
> My job function included rating multi-line package policies, which
utilized my skills of both manual and automated rating.
February 1997 to July 1997: Production Underwriter, Public Service Mutual
Insurance Company, One Park Ave., New York, NY
Responsibilities:
> Analyze information that is listed on the insurance applications to
make sure the proper coverage's and limits are listed on the
application.
> Processed new and renewal business for Property, Casualty and Workers'
Compensation policies.
> Determine the insurability of the risk.
> Screen applicants on the basis of set criteria as per the Company's
underwriting guidelines.
> Review loss history
> Determine appropriate premiums and amount of coverage's.
> Communicate with agents via phone and office visits.
July 1992 to February 1997: Senior Underwriting Assistant, PMA Insurance
Company, Allentown, PA
Responsibilities:
> Assisted underwriters in handling all Commercial Lines policy
activity.
> Responsible for rating new business, renewal policies and
endorsements.
> My job function included multi-line rating, with my skills of both
manual and automated rating knowledge.
> Provided support to other offices when they needed assistance.
> Trained new hires and co-workers and assisted the supervisor with unit
problems.
August 1988 to February 1992: CIGNA Insurance Company, 1650 Arch Street,
Philadelphia, PA 19192
November 1990 to February 1992: Small Business Production Underwriter
Responsibilities:
> Assists in determining the acceptability, conditions and pricing of
small retail, contractors and manufacturing risks associated with
property and casualty coverages.
> Agency visitations for solicitation of new business.
> Maintains familiarity with the products, services, priorities and
target markets in the property & casualty line of business or
insurance segment.
> Maintains familiarity with the loss experience and business conditions
of key accounts as well as loss trends and any major legal or economic
factors affecting the property & casualty line of business.
> Communicates effectively with colleagues in underwriting and all
support areas in order to meet the property & casualty insurance needs
of customers.
September 1989 to November 1990: Regional Training Coordinator
Responsibilities:
> This position allowed me to demonstrate both my oral and written
communication skills. I was the liaison between the company and
insurance agents that used Cigna's automated products. I was
responsible for training and delivery of various services and products
to agent's located through-out the Tri-State area and West Virginia
> Provided training support to other offices when they needed
assistance.
> Trained new hires and co-workers and assisted the supervisor with unit
problems.
August 1988 to September 1989: Senior Assistant Underwriter
> Assisted underwriters in handling all policy activity.
> Rated new business, renewal policies and endorsements.
> Rated both manual and automated policy types.
> As a team player, I provided support to other offices on an "as needed
basis".
> Assisted training new hires and co-workers.
> Assisted the unit supervisor with ongoing rating issues.
October 1985 to August 1988: Senior Commercial Rater, Reliance Insurance
Company, 200 N. Warner Rd., King of Prussia, PA
Responsibilities:
> Assisted underwriters in handling all policy activity.
> Rated new business, renewal policies and endorsements.
> Rated both manual and automated policy types.
> As a team player, I provided support to other offices on an "as needed
basis".
> Assisted training new hires and co-workers.
> Assisted the unit supervisor with ongoing rating issues.
June 1980 to October 1985: Commercial Rater III, CNA Insurance Company, 401
Penn Street, Reading, PA 19601
Responsibilities:
> Rated and processed large line business accounts both manually and
automated.
> This position was my first rating position. I was trained to manually
rate all commercial lines insurance business, which included property,
general liability, commercial automobile and workers' compensation
coverage's. This allowed me to use my mathematical and problem
solving skills.
Education:
Reading Area Community College MGT.AAS
5/2009
Alvernia University BS. 5/2011
Alvernia University
MBA 5/2013
Additional Experience:
> Community involvement with Foster Care Agency.
> Special Olympics
> Volunteer for Philabundance (Bagged food for the less fortunate
people)
> Volunteer for special events at the Zoo - i.e. Halloween party
References will be forwarded upon your request
Contact this candidate