Customer Service Administrative Assistant
Resume:
Donna M Kelly
Wycombe, PA ***80
May 12, 2015
Attn: Hiring Manager
To whom it may concern,
I am very interested in speaking with you to learn more about the opening
position in your office.
I experienced a very early leave from my last job due to an unexpected
family illness which then resulted in my position no longer being
available.
I am very loyal, energetic and proactive; possess very strong communication
skills and sense of commitment to a team and their mission.
I look forward to speaking with you and I am available for interview at
your earliest convenience.
I hope that you would consider my resume as I am eagerly looking forward to
coming back into the workplace. Please feel free to contact me on my cell
at 267-***-****.
Best regards,
Donna M Kelly
************@*****.***
Donna M. Kelly
1080 Cherry Lane Wycombe, PA 18980 (h) 267-***-****
************@*****.***
SUMMARY OF QUALIFICATIONS
Executive Management for Medical Reinsurance with 20 years of expertise.
Consistently provide results oriented solutions which meet the company's
goals and objectives by effective utilization of management, administrative
and customer service skill sets. Deliver high quality service by developing
and maintaining professional relationships with other business units,
internal/external customers, and vendors. Technically proficient, including
most Microsoft Office products.
. Expert organizer and energetic communicator with proven abilities to
accomplish the most detailed, sensitive activity while remaining within
the prescribed policy
. Handled account executive and management responsibilities in a fast paced
company where customer service expectations were very high
. Strengths in executive duties, including correspondence, office staff
coordination, and handling confidential matter
. Self-starter needs little supervision, works well with challenges and
goals
BUCKINGHAM INSURNCE SERVICES INC
Executive Administrative Assistant, Executive Account Representative, Vice
President and President
In Claims and Stop Loss - December 1993 March 2013
Executive Administrative Assistant (Dec 1993-Jan 2003)
Supported: President and Directors of Stoploss Insurance Sales and Services
. Processed reports
. Utilized the online systems to develop quotes and proposals
. Set priorities and procedures for accomplishing work
. Scheduled meetings on site and off site, providing attendees with agendas
and materials needed to conduct meeting
. Interacted with management on a day-to-day basis, handling all inner
office and outside correspondence
Vice President - (Jan 2003 - Jan 2005)
Vice President of Stoploss Insurance Sales and Services
President - (Jan 2005-Jan 2010)
President of Stoploss Insurance Sales and Services
Account Executive/Claims and Service Administration - (May 2010-March 2013)
Went part time due to family responsibilities but stayed on with firm -
took on alternate position
VOLUNTEER DUTIES
BC WREN - Bucks County Women's Resource Empowerment Network (2002-2013)
. President - (2006- current) Vice President - (2014-2015)
. Started, built and maintained a non-profit organization assisting women
in need in Bucks County
TECHNICAL SKILLS
MS Office (Word, (some) Excel, PowerPoint, Outlook)
Donna M Kelly
1080 Cherry Lane
Wycombe, PA 18980
May 11, 2015
Attn: Hiring
To whom it may concern,
I am very interested in speaking with you to learn more about the position
of Office Admin in your office.
I experienced a very early retirement from the health insurance industry.
due to an unexpected illness of my son, I took on a family leave of absence
which then resulted in my leaving my position.
I am very loyal, energetic and proactive; possess very strong communication
skills and sense of commitment to a team and their mission.
I look forward to speaking with you and I am available for interview.
I hope that you would consider my resume as I am only looking for this
position working with the people and the community.
Best regards,
Donna M Kelly
************@*****.***
Contact this candidate