Payroll Administrator

Karen Friend

**** **** **** ***** ********, GA **066 678-***-**** ***********@*******.***

PAYROLL ADMINISTRATOR

Professional Skills

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Payroll Processing, 10+ years Multi-state/Multi-location

• •

Time and Attendance System Implementation

• •

Confidential Data Commission/Bonus Calculation

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Time Sensitive Deadlines Garnishments/Child Support

• •

Issue Resolution/Problem Solver Benefit Reconciliation

ADP PCPW, Pay eXpert, Paycor for Windows, Evolution

E Time, E Z Labor time and management, Web Apps time and attendance

Latitude Database (basic knowledge)

Microsoft Excel, Word, Outlook

Professional Experience

Focus Receivables Management, Third Party Debt Collection Marietta, Georgia

Payroll Supervisor 6/2008-9/2014

Utilized, upgraded and implemented 4 payroll systems while seamlessly meeting all time

sensitive payroll deadlines.

• Successfully transitioned employees and management with each implementation.

• Collaborated with payroll provider, managers and employees during transition of

time and attendance system. Transitioned from EZLabor time and attendance to

WebApps to provide better information flow and reduce payroll entry time.

• Combined all payroll functions with one - third party payroll processing company

for information continuity.

Created and implemented policies and programs to insure proper use of time and

attendance system with a ‘cause and effect’ motivation.

• Monitored time sheets daily, supervised employees and managers with one-on-one

additional training as needed.

• Kept time sheet errors to a minimum to reduce bi-weekly payroll costs by hundreds

of dollars each payroll.

Worked with Accounting, Human Resource, and IT Departments as well as outside

auditors and vendors by providing reports and documentation for general ledger entries,

insurance reconciliation, and security checks.

Assumed duties for calculation of commissions, 1099 contractor’s pay as well as

calculation of employee and manager monthly bonuses.

Oversaw the processing, filing and distribution of yearly W2’s and 1099’s and yearly and

monthly business taxes.

Hired as Payroll Administrator to organize and ‘clean-up’ a dysfunctional payroll

department and maintain the day to day processing for bi-weekly payrolls.

• A high volume company with 125% yearly turnover rate; 3 locations in 3 states.

• Developed an organized filing system for payroll reports and back-up

documentation.

• Uncashed, returned, and stale checks in unopened mail returned to ADP for credit

of $10 to $20,000.

• Garnishments, child support orders, and levies answered, stopped, refunded,

started, and/or resolved avoiding fees and law suits. Files and answers

maintained bi-weekly or monthly.

Karen Friend 2

• Identified and corrected additional problem areas saving the company thousands

of dollars.

Paid time off benefit accruals.

• Updated and corrected.

NLE employees still on the records as active.

• Removed from rolls to prevent accidental pay.

• Worked with HR to remove from insurance benefits.

Excel worksheets to track and reconcile.

• Check and balance system to prevent continuation of the same issues, saving

Focus thousands of dollars in payroll costs.

• Organized, addressed, and/or resolved all major issues within 3 to 6 months while

continuing to successfully process all bi-weekly and monthly payrolls for 400+

employees.

In Home Caregiver Marietta, Georgia

7/2006-6/2008

Moved from Kentucky to Georgia to be close to family. Stayed at home to be with and care for my

sick husband, who passed away after a long illness.

American Family Orthodontics, Management Office Louisville, Kentucky

Human Resource, Benefits/Payroll Manager 2/2003-7/2006

All aspects of the payroll process for 200+ employees in 16 locations and 4 states

Hourly and Salary employees paid bi-weekly, semi-monthly and monthly.

• Payroll back-up documentation and reports.

• Time and labor management

Upgraded E Time to EZ Labor for better efficiency.

• Employee files.

Created separate I-9 files.

Created a more workable, uniform filing system to save time and efficiency.

• Vacation and sick time accruals updated and corrected to current policy.

Reconciled monthly insurance invoices.

• Worked with providers and employees to keep updated and correct.

• Invoices current and correct; followed up on credits.

• COBRA election and payments.

Worker’s Compensation and OSHA instructions by state and federal law per office and

location.

• Claims, follow-up, mandatory postings and reporting.

W2’s 1099’s and tax fillings.

• Maintained files for future reference.

Education

High School Graduate, Lakeland Senior High Lakeland, Florida

North Metro Technical Institute, Certificate of Office Accounting Acworth, Georgia

Bellarmine University, Human Resource Fundamentals 10 week course Louisville, Kentucky

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