Customer Service Manager

Zakiya a. shabazz

objective

To perform my best at all times and get the

job done correctly everytime. My job as a

Brand Ambassador's job is to facilitate a

memorable experience for the customer,

creating a positive connection to the brand

or product represented. Responsibilities

include but are not limited to extensive

product/company knowledge, professional

appearance, physical fitness, exceptional

customer service, and team management.

Experience

Apr 2012

Aim Agency – eVgo BA at Houston

Earth Day

Busy Bee Promotions – CasCal BA for

the Houston Tour

RedPeg – Geico BA at NHRA Spring

Nationals

May 2013

RedPeg – Fiat and Ally Financing BA for

Houston Fiat Promotions

Victory Marketing – Rigzone BA for

Offshore Technology Conference

Busy Bee Promotions – CasCal BA for

Houston CBS Radio presents Mat

Kearney Live

Gail & Rice Inc. – Volkswagen BA for

Dave Matthews Band Concert

GMR Marketing – Dr. Scholl's BA for

Mobile Mall Tour

June 2014

Gail & Rice – Volkswagen BA for

Futbolito Tournment

Busy Bee Promotions – CasCal BA at

House of Blues Hullabalo Concert

Education

2014 Texas Barber College

-Completion of cosmetology

program to be obtained

December,15,2015

2011 Houston Community College

-Business Entrepreneurship

Associates of Arts Program

2015 University of Houston MBA

program - Present

Houston Community College 2014

Honor roll award

RELEVANT ACCOMPLISHMENTS

Promoted from brand manager to brand ambassador in a span of one year following

excellence in brand endorsement techniques and strategies

Introduced an information distribution structure that takes assistance from team members

to manage product demonstration and information dissemination

Hands on experience in driving sales through marketing initiatives using market

intelligence products

In depth knowledge of providing market and competitive intelligence strategies for

clients

2

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