Executive Administrative Assistant
Resume:
Nancy Keenan
Wilmington, MA
*****************@*******.***
CAREER PROFILE
Experienced administrative assistant and program analyst with a proven track record in fostering and nurturing
long-term relationships. Ability to develop and implement feasible timelines and budgets, along with an ability to
effectively lead cross-functional teams toward expanded products and services, has led to ongoing career
progression. Seeking an executive assistant/secretary role to apply strong project management and business
development skills to the growth of a top tier firm.
TECHNICAL EXPERTISE
• • •
Typing speed 150 wpm Microsoft Office Suite ETAMS
• •
TACS (timekeeping) Comprizon Suites (timekeeping)
• • • Outlook
Concur Electronic Travel eLease
• • • Macintosh
WebCat Website Design eBuy
• • • HRIS
Lotus Notes Google Mail
• E2 Electronic
Travel
AREAS OF STRENGTH AND EXPERTISE
• • •
Project Management Process Implementation Calendar
• •
Team Management Strategic Planning & Analysis Management
• • • Expert
Goal Setting Cross-Functional Skills
• Stenographer
Business Development
• Relationship
Building
PROFESSIONAL EXPERIENCE
General Services Administration (GSA), Boston, MA 02/2010 to 09/2014
Administrative Assistant/ Program Analyst
Key accomplishments:
• Meeting Minutes (verbatim – 150 wpm typing speed) and turnaround within 24 hours
• Contract Task Orders
• Modifications to Contracts
• Excel spreadsheets using links
• PowerPoint presentation preparation
• Supplies and services (negotiate and bill payment)
• Calendar management
• Vehicle Fleet Management
• Electronic timekeeper for 80 employees
• Coordinated meeting using electronic invitations and distributed agendas
• Arranged travel and prepared online travel vouchers
U.S. Postal Service, North Reading, MA 12/1992 to 07/2009
Confidential Secretary, Senior – Level EAS – 14
Key accomplishments:
• Scheduling and preparing for 150 Postmaster annual performance review meetings
• Preparing all hard copy and email correspondence using private mail lists and computerized label
information to simplify mailings
• Travel arrangements
Nancy Keenan Resume, Page 2
• Calendar management
• Primary timekeeper
• Government vehicle maintenance
• Coordinated meetings, notified attendees, took and transcribed meeting notes and followed up with action
items regularly
• Created, maintained and updated a webpage for Post Office Operations with WebCAT Website Design.
• Reviewed and approved Postmasters’ credit card purchases and ensured all required documentation was
attached
• Mentored 150 Postmasters on computer usage and software
• Project manager for all data received from 150 Postmasters, gathered data and created spreadsheets to
manage and analyze information
• Volunteered to collect and input personal emergency contact information for 10,000 employees, and was
allowed access to Human Resources Information System database to input, resulting in updated
emergency information used by management in an emergency
• Volunteered to act as Confidential Secretary to the Homeland Security Coordinator, the Manager of
Personnel, the Manager of Safety, and the staff of Information Systems along with regular duties as
Confidential Secretary to 3 Managers of Post Office Operations
• Requested as and served as Documentation Unit Leader for the Emergency Management Team - Created
an Emergency Contact spreadsheet, created a separate 15 page Call Tree spreadsheet and linked the Call
Tree to the Emergency Contact spreadsheets, enabling automatic updates when a Postmaster or telephone
number changed
PRIOR PROFESSIONAL EXPERIENCE CONTINUED
U.S. Postal Service, Boston, MA 02/1989 to 12/1992
Confidential Secretary, Senior to the Boston District Manager/Postmaster Level EAS-14
U.S. Postal Service, Boston, MA 06/1986 to 02/1989
Confidential Secretary to the Director of Marketing Level EAS-11
U.S. Postal Service, Lexington, MA 06/1980 to 06/1986
Clerk Stenographer to the District Manager Level EAS-11
National Labor Relations Board, Boston, MA 05/1978 to 06/1980
Secretary to Group Supervisor PS-5
EDUCATION AND TRAINING
Medical Transcription, Aquinas Junior College
English Composition, University of Massachusetts, Boston, MA
Real Estate, Lee Institute
Principals of Business Law, Massachusetts Bay Community College
PROFESSIONAL AFFILIATIONS
Wilmington Lions Club (Former Member)
National Association of Postal Supervisors (Former Member)
Habitat for Humanity (volunteer)
MS Walk 2015 (volunteer)
Nancy Keenan Resume, Page 3
Special Olympics (volunteer)
PROFESSIONAL REFERENCES
Janice Ramsey – 617-***-**** – ******.******@***.***
Gianne Conard – 617-***-**** – ******.******@***.***
Paul Rojko – 617-***-**** – ****.*****@***.***
Margie Mills – 781-***-**** – *******************@*****.***
David Lee – 617-***-**** – *****@*****.***
Nicolas Francescucci – 617-***-**** – *******.*.************@****.***
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