Customer Service Sales
Resume:
TRISTAN J BROWN
HOUSTON, TX 77090
*****.*******.****@*****.***
Career Objectives
To obtain a professional position in customer service with a corporation offering opportunities to excel and advance.
Summary of Qualifications
A recognized and award winning customer service provider with a wide variety of experience bases. These
experiences
include computer skills, general labor, food line preparation, cooking, stocking and package handling.
Work History
Dollar car rental (carrier for Hertz), SAN ANTONIO, Texas
Service Agent Oct 08, 2014 - Jan 11, 2015
Service agents duties were as simple as detailing the vehicle, vehicle inspecting, and giving the customer the best
car for their travel. this include professional vacuuming and clean vapor, also shampoo seats. Leaving the vehicle
smelling new. Reporting damages and items lost in vehicle before servicing.
Sams club, houston, Texas
Overnight Stocker Nov 01, 2011 - Aug 24, 2014
Job duties were to restock or refill the clubs products, creating a clean and full appearence for the members of the
club.
Rotated products and merchandise.
Joe's Crab Shack, HOUSTON, Texas
Food Prep/ Line cook May 15, 2010 - Mar 24, 2014
My job expectations as a prep and cook were to be fast, safe, and clean. Self efficient was a must also, keeping
customers pleased with their experience. Consistent practice of food handling appropriate rotation procedures to
prevent food poisoning and also inventory recording.
Michellen tire service(Metro Tire Shop), houston, Texas
Tire tech Jun 05, 2012 - Jan 13, 2013
Maintanence the tires of the bus barn, prevent flats for Metro transit station.
Inspect Metro Bus and ensure they're a safe order and ready for next trip.
Krogers, Houston, Texas
Stocker Jun 02, 2007 - Sep 16, 2011
Stocking store goods, answer customers questions about merchandise and advise customers on merchandise
selection,Itemize and total customer merchandise selection at checkout counter.Take inventory or examine
merchandise to identify items to be reordered or replenished,pack customer purchases in bags or cartons,stock
shelves, racks, cases, bins, and tables with new or transferred merchandise,receive, unpack and issue sales floor
merchandise,clean display cases, shelves, and aisles,compare merchandise invoices to items actually received to
ensure that shipments are correct.
Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or
advertised specials,transport packages to customers' vehicles.
Home Depot, SPRING, Texas
Lot Associate/Sales Nov 22, 2008 - Jan 07, 2010
Answer customers' questions about merchandise and advise customers on merchandise selection.
Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or
charge card for purchases.
Pack customer purchases in bags or cartons.
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
Receive, open, unpack and issue sales floor merchandise.
Clean display cases, shelves, and aisles.
Compare merchandise invoices to items actually received to ensure that shipments are correct.
Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or
advertised specials.
Transport packages to customers' vehicles.
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Answer questions regarding the store and its merchandise.
Prepare sales slips or sales contracts.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security
practices.
Maintain records related to sales.
Demonstrate use or operation of merchandise.
Place special orders or call other stores to find desired items.
Big Lots, HOUSTON, Texas
Customer Service Representative Mar 05, 2006 - Jun 09, 2007
Confer with customers to provide information about products and services to take or enter orders, cancel
accounts,and obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as
well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Refer unresolved customer grievances to designated departments for further investigation.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned
adjustments.
Compare disputed merchandise with original requisitions and information from invoices, and prepare invoices for
returned goods.
Education
Westfield High School, Texas
High School Diploma/GED
Computer Skills
• Internet Browser (Internet Explorer, Firefox, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Spreadsheet Software (Calc, Excel, etc)
• Word Processing Software (Word, WordPerfect, etc)
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