Customer Service Medical

D elethia Griffith

*** *** ***** **

East Brunswick, NJ 08816

(C) 347-***-****

****************@*****.***

Work Experience

Help Now Network, 07/13-12/15

• Customer service Rep.

Responsible for helping patients upgrade or receive their first diabetic testing meter. Enter and process patients health

insurance information to insure they qualify. Enter testing habits, medications, doctors information and mailing information.

ShopRite Supermarket, 09/12-06/13

• Deli Associate

Help customers with their orders for sliced deli meat. Help maintain a clean and organized work environment. Responsible

for the daily preparation of food for special sales.

ADP Tax Credit Services, 10/11- 4/12

• PSN Coordinator

Responsible for entering information into the system. Ensured that the employee met all the criteria needed to qualify for that

particular state. I was also responsible for all the daily priority forms which had to be processed and sent out within twenty-

four hours.

Eaddy Family Day Care, 2/10 – 10/11

• Childcare Provider

Responsible for the everyday supervision of children. Helped with the learning and daily food menus as well as all other

duties.

Blue Cross Blue Shield of South Carolina, 1/07- 1/10

• Intake Forms Analyst

Responsible for entering patient information into system. Ensured that the patients met the necessary criteria in order to

qualify for needed medical insurance coverage.

Eaddy Family Daycare, 7/6 – 1/7

• Childcare Provider

Responsible for the everyday supervision of children. Helped with the learning and daily food menus as well as all other

duties.

Ocean Breeze Home Care Supplies, 4/01- 6/06

• Intake Coordinator

Received calls from patients, doctors and nurse for various DME supplies. Responsible for contacting insurance companies

to make sure that the patient will be cover for supplies needed. Also made sure that the patient received hospital bed,

wheelchair, etc. within the correct time frame.

Education

Andrew Jackson High School– Cambria Heights, NY

Nassau Community College- Garden City, NY

A.A.S - Office Technology Medical

Skills

Experienced in Microsoft Office, excel and knowledge of ADP Tax credit services software.

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