Manager Human Resources
Resume:
DANILENIS MORALES
BRONX, NEW YORK 10453
***********@*****.***
EXPERIENCE
The Latin Grill, Bronx, NY
Waitress/Cashier
> Communicated with customers to resolve complaints or ensure
satisfaction.
> Prepared foods for cooking and serving.
> Presented food or beverage information and menus to customers.
> Provided customers with general information or assistance.
> Processed customer bills and payments.
> Cleaned food preparation areas, facilities, and equipment.
Time Warner Cable, Woodside, NY
10/2006-09/2011
Dispatcher
> Distributed materials to employees and customers.
> Responded to customer problems and complaints.
> Selected resources needed to accomplish tasks.
> Operated communications equipment or systems.
> Prepared documentation for contracts, transactions, and regulatory
compliance.
> Coordinated operational activities.
Uncommon Goods, New York, NY
02/2006-09/2006
Receiver (Seasonal)
> Inspected shipments to ensure correct order fulfillment.
> Coordinated shipping activities with external parties.
> Responded to customer problems and complaints.
> Analyzed shipping information to make routing decisions.
> Calculated shipping costs.
SKILLS
> Bilingual with effective communication skills in English and Spanish
> Computer literate in MS Suite, Microsoft Word, Excel and Power Point
> Owner of a valid NYS "class D" driver's license, eager to learn with
the ability to adapt quickly to a challenge.
EDUCATION
Hostos Community College/ CUNY, Bronx, NY
Pursuing an Associate in Applied Science Degree, Major: Radiologic
Technology
Expected Graduation: June, 2015
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