Customer Service Representative
Resume:
Anita C. Foster
**** ****** *** ***** *** ***, Tampa, FL 33617
***********@*****.***
Objective
Experienced Customer Service Representative seeking a position in a diverse organization to apply my extensive call center knowledge, excellent interpersonal and organizational skills and ability to multi-task.
Experience
General Dynamic Tampa, FL 2013-
Customer Services Representative
. Medicare inbound calls
. Attendances 15.00
Bank of America (Temp) Aerotek Tampa, FL 2013-2013
Indexing
. Manage Mortgage document
. Indexing electronic in different folders by the name and the loan number
Waste Integration Service Center (WISC) Tampa, FL 2004-2013 Customer Service Representative
• Manage inbound and outbound queue of calls from vendors servicing large national retail client(s)
• Professionally handle problems and escalate calls as needed
• Maintain and communicate details of equipment monitors for remote client work sites
• Manage company after hours phone for emergency and Clients.
Dynamic Fulfillment and Services, LLC. Tampa, FL 2002-2004
Customer Service Representative
• Prepare quotes for catalog purchases maximizing client purchase card and company return on promotional gift card investment
• Received and processed inbound calls for catalog orders
• Process product returns and refunds
Success Event International Tampa, FL 2000-2001
Data Entry Clerk
• Efficiently and accurately enter high volume of information in database
• Professionally contact clients to verify information
Morgan Stanley Dean Witter Tampa, FL 1990-2000
Proxy Clerk
• Responsible for inputting material on the Microsoft System.
• Processed 130 jobs each day.
• Demonstrated flexibility while maintaining accuracy and efficiency
Morgan Stanley Long Term Temporary Assignment Tampa, FL 1987-1990
Mail Clerk
• Assumed all Supervisory duties of 20 employees on both the day and night shifts.
• Processed/corrected errors daily ensuring accurate processing of each material and envelope
• Responsible for preparing mailers and stuffing envelopes.
Education
Thomas Jefferson High School Graduate
Anita Foster
Tampa, Florida 33603
Reply, Reply All or Forward More
Contact this candidate