Angel Teffs
Lakeland, FL *****
GC Services - Verizon Wireless Financial Services
January 14, 2013 to current
Current Job Functions:
Inbound calls from Verizon Customers
Set up arrangements for past due accounts. Reconnect Services. Take Payments for customers.
Outbound calls
Contact customers to set up arrangements or make payments on their accounts to prevent from
service interuption.
Current Goal for this position: Become a member of management
Current Skills: Have trained previous reps to improve on their skills.
Current requirements; Supervision
Great Customer Assistant. Great team worker. Valued member of my current team.
Typing skills 80+ wpm.