Customer Service Baguio City
Resume:
IRA MAE BARBERAN SALVILLA
** ***** ******, **** ****** City
************@*****.***
OBJECTIVE
To obtain a position rooted in providing excellent qualit y customer service and where my
management, teaching and organizational skills will maximize company growth and
profitability. Through experience, I will learn more as I grow with the company, give me the
opportunity to improve and use my many other skills, and contribute my innovative and
administrative qualities effectively and efficiently to see projects from concept to
completion, while achieving maximum results for your company.
PERSONAL INFORMATION
Place of Birth: Baguio City Date of Birth: 11 May 1992
Age: 23 Gender: Female
Civil Status: Single Height: 5’ 2”
Nationality: Filipino Weight: 45kg
Father: Antonio Salvilla Occupation: Driver Courier
Mother: Myrna Salvilla Occupation: House keeper
Language Spoken: English, Filipino, Ilocano
SUMMARY OF QUALITIES
Computer literate
Good communication skills
Can work indepently
Strong organizational skills
Responsible and honest
WORK EXPERIENCE
CUSTOMER SUPPORT REPRESENTATIVE
FINANCIAL ACCOUNT (GREEN DOT CORPORATION)
SITEL PHILIPPINES, BAGUIO CITY
FEB. 29 2012- JUNE 01 2012
CUSTOMER SERVICE REPRESENTATIVE
RETAIL SERVICES ACCOUNT (MACY’S & BLOOMINGDALES)
SITEL PHILIPPINES, BAGUIO CITY
SEPT. 03 2012- MARCH 13 2014
CUSTOMER SUPPORT REPRESENTATIVE
SATTELITE ACCOUNT( DIRECTV)
CONVERGYS, BAGUIO CITY
APRIL 2014- JULY 2014
ESL TEACHER
INDIVIDUAL CONTRACTOR
ABC360 PHILLIPINES
SCOUT HILL, CAMP JOHN HAY, BAGUIO CITY
JULY 18 2014- OCT 30 2014
RESERVATION SALES SPECIALIST
SC RESERVATIONS (IHG)
CAMP JOHN HAY, BAGUIO CITY
OCT 10 2014- PRESENT
EDUCATIONAL BACKGROUND
BACHELOR OF ARTS IN MASS COMMUNICATION
University of Baguio
General Luna Road, 2600 Baguio City
June 2008- August 2010
BAGUIO CITY NATIONAL HIGH SCHOOL
Governor Pack Road, 2600 Baguio City
June 2004- April 2008
JOSEFA CARINO ELEMENTARY SCHOOL
Yandoc Street, 2600 Baguio City
June 1998-March 2004
REFERENCES
Sofia Ligawen
Head Teacher, Mass Communication Department
University of Baguio, General Luna Road, Baguio City
Art Alhambra
Secretary, Baguio Tourism Center
Burnham Park, Baguio City
Glory Ann Boado
Operations Manager, AT&T Sitel
Sitel Philippines, Baguio City
Lorelyn Doss
Coach, Macys Sitel
Sitel Philippines, Baguio City
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