Customer Service Sales

T imaree D. Hayes

Naugatuck, CT *****

Mobile: 860-***-****

E mail: T ******@*****.***

OBJECT IVE

To further advance my professional career with a company that allows me to utilize my

passion for customer service, and effective leadership

EDUCAT ION

Naugatuck Valley Technical Community College

750 Chase Parkway

Waterbury, CT 06708

Currently Enrolled- L iberal Arts & Sciences

RETAI L & CUSTOMER SERV ICE EXPER IENCE

New Reach Inc.; New Haven, CT (2014-Present)

Residential Aide

- P romoting independence of women and children confronted with

homelessness

- Maintaining a supportive safe environment

-

MAC Cosmetics (2011-2015)

Permanent Resident Artist (promoted from freelancer)

- Generating sales to help reach daily budgeting goals

- Matching products to appropriately fit customers’ needs

- Preforming product demonstrations on new and existing clients

- Completing all duties assigned by location counter manager

CarMax Auto Superstore; Har tford, CT (2010-2012)

Sales Consultant

- Facilitating the process of customers buying and selling their vehicles

- Providing outstanding customer service throughout the entire experience

- Ensuring inventory is up to standards

Babies R Us; Manchester, CT (2008-2010)

Department Supervisor

- Implementing new t raining course for new hires for in-store workshops

- Developing communication log to organize and create efficiency in

department

RECOGN IGT ION

M AC Cosmetics

- Employee of the Month:

July 2013- Dr iving sales and showing great teamwork

January 2014- Exceptional customer service

M ay 2014- Successfully maintaining above average metrics

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