Customer Service Manager

Courtney Jenkins

**** **** ******** ***. *** Vegas, NV 89108 702-***-****

**************@*****.***

Leasing Consultant

Voted #1 Customer Service Provider

Motivated...Organized...Outgoing

Personable...Hard Working...Charismatic...Positive

Skills and Experience

. Public Relations/Customer Service Specialist with ability to

manage priorities and ensure timely delivery.

. Prepared and provided marketing material for clients' location.

Responsible for ordering new products and inspection and quality

control.

. Maintained and grew a regular clientele that returned frequently

for my customer service. Proficient with Point of Sale system

for drinks and food.

Education

High School Graduate - Moses Lake, WA -- Certificate in Esthetics,

Spokane, WA

Professional Experience

?Owner and Manager: CJ Distributions, Las Vegas, NV

2012-2015

Responsible for new business and account retention for the distribution of

electronic cigarettes. Preparation of invoices and record keeping.

Provided pricing, availability and delivery information for each customer

as well as product expertise. Maintained first rate customer service.

Bartender: Larry's Villa, Las Vegas, NV

2011-2012

Courteous and professional demeanor, while providing excellent customer

service. Energetic and proactive with multitasking abilities to

efficiently fill drink and food orders. Maintained slot machine services

and handled payouts for promotional events. Kept the bar stocked with

glasses, ice, liquor, garnishes and other supplies. Maintained all bar

inventory and high levels of cleanliness. ?

Freelance Model, Las Vegas, NV 2007-

2012

Worked on a regular basis with photographers and web sites on promotional

projects.

Leasing Consultant: Kearney Plaza Apartments, Portland OR

2004-2007

Maintained a 131 unit mid-rise apartment building. Responsible for showing

and leasing apartments to prospective tenants. Handled lease and

maintenance paperwork in compliance with local law, rules and regulations

of community living. Supervised tenant work orders, scheduling

maintenance, and preparation and cleaning for new move-ins. Actively

participated in monthly management meeting and provided minutes.

CERTIFICATIONS:

TAM CARD

SHERIFF'S CARD

HEALTH CARD

REFERENCES:

Regina Moreland, Mgr., Larry's Villa, Las Vegas 702-***-****

Greg Goodwin, Acct. Mgr., Trimble, Portland, OR 541-***-****

Kristen Meyers, Mgr., Kearney Plaza Apartments, Portland, OR (503) 227-

5624

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