Customer Service Maintenance

Curtis L. Bradley

E-mail ********@*****.***

Phone: 484-***-****

*** ******* **.

Coatesville, Pa. 19320

Professional Experience

Cynet Systems June 2014 to Dec. 2014

Technical Data Analyst. (Contracted to Case New Holland Ind.)

Performed data collection and monitoring for all North American Field Test Units.

I was able to speed up the data collection process.

Analyze recorded data and report to international colleagues.

Test and report on firmware updates for data collection units.

Create and distribute reports weekly on active field test units.

Publish manuals and informational material on remote data systems.

Update and maintain share point documents.

Set up parameters for vehicle data recording.

Technical Professionals Group Dec.2013 to May 2014

Diesel and automotive tech. (Contracted to Verizon of Pa.)

Ran operations for Verizon’s Coatesville shop and area locations.

Performed computerized diagnostics for all fleet vehicles.

Oversaw new installations and repaired vehicle GPS unit systems.

Maintained parts inventory and ordered parts through computerized systems.

Set up and monitored vender accounts.

Worked closely with Verizon supervisors to schedule timely repair and maintenance.

Penske Truck Lease March 2012 to Oct. 2013

Diesel /Automotive Tech. (contracted to Philadelphia Electric Co)

Maintained Philadelphia Electric’s (Peco) fleet of cars, trucks, and trailers.

Organized, inventoried, and maintained shop parts inventory.

Performed diagnosis and maintenance on vehicle fleet with OEM software.

Performed OEM diagnostic software and vehicle software updates.

Worked closely with Peco supervisors to schedule timely repairs and maintenance.

Worked with outside vendors to secure parts and warranty repairs.

Hunter Keystone Peterbilt Nov.2010 to Dec.2011

Diesel tech

Repaired and serviced customer vehicles

Performed computerized Engine, Transmission, and A.B.S. diagnosis.

Performed maintenance and Pa. state inspections

Performed Federal D.O.T. inspections

Prepared trade in units for resale.

Performed warranty repairs.

Performed ECM software updates on customer and sales units.

Five Star International July 2010 – Nov. 2010

Lead Tech (Contracted to Northwest Foods)

Perform fleet maintenance, warranty repairs, and road service on Kenworth tractors and various

tanker trailers at customer location.

Oversee nightly shop operations and other techs, close and secure shop each evening.

Weekend on call repairs and road calls as necessary.

Performed Cummins and Eaton A.B.S diagnostics with OEM software

Cumberland Truck & Equipment. Feb, 2008- May 2010

Diesel Mechanic

Repairing, and Maintaining primarily Volvo trucks and shop equipment.

Perform road service, and off site repairs as needed.

Oversee evening shop operations including Service desk and customer service duties.

Close, and secure shop and property each evening.

Swift Transportation, Nov. 2002- Feb.2008

M5 Diesel Mechanic

Repair and maintain company trucks, trailers and support equipment as well as owner

operator equipment, and company trailers.

Repair accident vehicles.

Open, or close shop on weekdays and as needed. Oversee shop operations and employees on

weekends, and nights as needed.

Service desk, computer, and customer service operations.

Licenses

Class B CDL with air brake, passenger, & tanker endorsements

Pennsylvania state inspection license

Pennsylvania state emissions license

Imaca Air conditioning license

Certifications

Swift Transportation Basic Air Conditioning, Electrical, and Advanced Volvo Certifications

Arvin Meritor Truck, Trailer, Brake, and A.B.S. Certifications

Wabco A.B.S, Tractor, & Trailer Wheel End Certifications

North American Institute (Volvo / Mack Trucks) Certifications

North American Institute Customer Service and Service Advisor Certifications

Paccar (Peterbilt / Kenworth) Trucks Engine, Electrical, Brake, and Air Conditioning

Certifications

Daimler Trucks (Freightliner / Western Star trucks) Engine, Chassis, Electrical, Certifications

Eaton Automated Transmission and Datalink 3 Certifications

Plymouth Troubleshooting Engine, Suspension, Electrical, Brake Certifications

Michelin Tire and Alignment Certifications

Cummins Engines Certifications

International Trucks Engine, Electrical, and Suspension Certifications

Adco Automotive Glass Installation Certification

National Truck Protection Truck inspection Certification

Bendix A.B.S. Brake Certification

Ford Motor Company Engine (gas and diesel) Certifications

Altec Lift Systems Certification

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