Customer Service Security
Resume:
Keevin J. Harris
Brooklyn, NY **207 Apt 2B
Experience:
**/**- ******* *** ******** Services New York, NY
(Dept. of Homeless Service)
. Control access to client site or facility through the
admittance process
. Providing for the safety of client property and personnel,
while making periodic tours to check for irregularities and
to inspect protection devices and fire control equipment.
11/13- Present ABM Security Services New York, NY
. Patrol and inspect property to protect against fire, theft,
vandalism, terrorism, and illegal activity. Protect the
employers' investment and deter criminal activity and other
problems.
. Use radio and telephone communications to call for
assistance from police, fire, or emergency medical services
as the situation dictates. Security guards write
comprehensive reports outlining their observations and
activities during their assigned shift.
05/05-01/08 Securitas Security Service Boston, MA
Security Officer-Corporate & Campus
. Monitor and authorize entrance and departure of employees,
visitors, and other persons to guard against theft and
maintain security of premises.
. Write reports of daily activities and irregularities such
as: Equipment or property damage, theft, presence of
unauthorized persons, or unusual occurrences.
08/98-/12/03 Coca-Cola Enterpise Needham, MA
Production Worker
. Performed the basic operations of equipment: to produce
products on electronic, pneumatic and hydraulic equipment.
. Adheres to all regulatory safety policies in order to
maintain a comfortable and safe wok environment for all
associates.
. Working in a high-speed manufacturing environment. (Fillers,
Labelers, and Wrappers, Palletized)
. Working with racking systems and loading/unloading palettes
.(for example, pulling and placing palettes on/off
vertical product racking systems for maximizing storage of
stacked products, vertically.)
. Developed and implemented a new procedure that saved time
and money, responds effectively to abrupt changes in plans
or priorities.
. Performs in-process inspections to verify equipment is set-
up properly and the product conforms to quality
requirements, and other manufacturing duties as required.
. Perform various physical duties as assigned, sorting
stacking minor repairs / maintenance task.
. Used problem-solving skills related to the equipment.
. Completion of required paperwork.
. Troubleshooting basic mechanical systems to determine the
appropriate resolutions. (make minor repairs.)
12/96-04/98 Wackenhut Security Corporation, Woburn, MA
Security Officer-Campus, Residential and Corporate.
12/95-07/98 Unicco Security Service Boston, MA
Security Officer-MBTA
09/95-10/96 Nationwide Security Boston, MA
05/90-01/91 Tort Security Brooklyn, NY
11/88-04/90 Burns International Security Brooklyn, NY
Security Officer- Human Resource Administration
06/88-11/88 Wackenhut Service Corporation New York, NY
02/85-04/87 Professional Security Bureau New York, NY
. Conduct walking patrols of client's properties
. Complete detailed reports of all activities
. Maintain all vehicles, equipment, and uniforms to
professional standards
. Provide courteous customer service
. Maintain a safe, comfortable and secure work environment
. Ability to lead by example
. Ability to implement and adhere to the Security Department's
Prime Directives
. Ability to communicate effectively in English
. Thorough knowledge of CCTV, fire alarm systems,
computerized access control systems, and wireless radio
communication
. Ability to effectively manage, motivates, and leads the
members of the security department
. Ability to effectively manage crises & work under pressure
. Ability to perform independently with minimal direct
supervision.
. All other duties as assigned
Education:
08/11- Present Technical Career Institute New York, NY
Human Services (Student)
. An interdisciplinary knowledge base, focusing on the
prevention as well as remediation of problems, and
maintaining a commitment to improving the overall quality of
life of service populations. The human service profession is
one which promotes improved services delivery systems by
addressing not only the quality of direct services, but also
by seeking to improve accessibility, accountability, and
coordination among professionals and agencies in-service
delivery.
06/10-08/10 Arrive Exponents Inc. New York, NY
Certification in Peer Education:
HIV/AIDS Education and Substance abuse
. An 8 week Intensive and Comprehensive education which
consist of HIV/AIDS and Substance abuse?
12/09-11/10 Argus Career Training (ACT1) Bronx, NY
Substance Abuse Counselor Training
. Training which satisfies the OASAS requirements for
credentialing in alcoholism and substance abuse counseling
(CASAC) include: Alcoholism and Substance Abuse counseling:
Knowledge of Alcohol and Substance Abuse: Assessment,
Clinical Evaluation, and Case Management, Referral Treatment
and Discharge Planning, Recordkeeping. Client, Family and
Community Education: Professional and Ethical
Responsibilities.
12/08-01/10 Front-Line Security Agency L.I City, NY
. Successfully completed all course/ fireguard, 8/16 hr
UID# (100*********)
09/05-09/07 Roxbury Community College Roxbury, MA
Engineering & Architectural Design (CAD)
. This program provides the fundamental in the rapidly
expanding field of design (CAD). These skills are especially
useful for working in the manufacturing field: for those who
wish to acquire competence for entry-level position in a
specialized field.
11/04-2/05 JFY NetWorks Boston, MA
14 Weeks of intensive training in the environmental technology.
Certification in:
. 40 Hour OSHA HAZWOPER & 32 HOUR asbestos remediation
. Mold Abatement & Confined spaces entry
Skills/Qualifications:
Organization, Attention to details Reporting Skills, Communication
Processes, Verbal Communication, Customer Service, People Skills, Quality
Focus, Professionalism, Energy Level, Multi-tasking, Dependability,
Thoroughness, Phone Skills, Data Entry Skills, Listening skills
Proficient with computers use Microsoft Office, Email and Select Office
Equipment such as fax machines, copiers, printers.
Contact this candidate