Customer Service High School
Resume:
Dean Rivera
Brooklyn, NY 11206
****.********@*****.***
Summary of Qualifications
• Experience working in a fast paced restaurant
• Skilled in proper money handling procedures
• Ability to work successfully as a member of a team or individually with minimal supervision
Work Experience
Maintenance Worker (ACE; New York, NY) 3/2015 - Present
• Maintain the cleanliness of sidewalks and storefronts in Soho
• Sweep streets and remove trash daily, service recycling stations
• Clean up parks and provide maintenance services for special events
• Train new employees in work routes, job responsibilities and company policy
• Selected by supervisors to perform special service jobs for local businesses
City Seasonal Aide (Van Dyke Community Center; Brooklyn, NY) Summer 2011 - 2013
• Accompanied children on off site field trips
• Ensured children were properly supervised at all times
• Assisted with the set up and distribution of snacks and lunches
• Provided educational and recreational activities to children ages 6-12
• Acted as a role model to the children by following company policy on safety, sanitation,
appearance, and speech
Cashier (Popeyes; Staten Island, NY) May 2009 - May 2010
• Operated Point of Sales System to take customer orders
• Imputed customer orders accurately in to the Point of Sales terminal
• Ensured proper money management by providing accurate change to the guests
• Interacted with guests in order to take their order and provided excellent customer service to
ensure a pleasant experience
Line Cook (McDonalds; Staten Island, NY) June 2008 –
April 2009
• Assisted in preparation of food for customers
• Washed, cut and prepared foods according to regulations for safe food handling
• Responsible for keeping food preparation area clean and sanitized to health and safety standards
• Cooked and packaged batches of food such as: hamburgers and fried chicken, which are prepared
to order or kept warm until sold
Education
Curtis High School (Staten Island, NY) June 2011
High School Diploma
References Available Upon Request
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