Active Directory Security

Kenneth Emanuel Lee

**** ******* ***** (apt. ***), Dallas, TX 75211

Cell: 817-***-**** Email: ************@*******.***

Summary

Experienced professional with 10+ years of progressive work experience, out of which over 7

years have been related to information technology (IT) at companies such as L-3 Communications,

Ernst & Young, and Lockheed Martin (with a U.S. security clearance). Recently fortified IT experience with

Masters in Cybersecurity from the University of Dallas. Knowledgeable of information security domains,

such as access control, data protection, risk management, and strategic cybersecurity management.

Digital forensics certified examiner. Proficient in testing, problem solving, internal as and external facing

roles and responsibilities. Career objective is to move to a career in information security with a focus on

HIPAA privacy rules as well as being well rounded in other security disciplines.

Skills and Experience

• Active Directory, Raptor 3.0, IBM Lotus Notes, MS Lync,, Trend Micro Titanium Anti-Virus, BMC

Remedy, VPN Remote desktop, MS Office, Operating Systems (XP, Vista, Win7, Win8, Ubuntu

(Linux)

• Classroom experience with Penetration testing tools such as Metasploit, Rapid7, Nmap, and

SAINT: Used pen testing tools when working on a classroom project. The purpose of the project

was to use pen testing tools to verify vulnerability mitigations on the network, as well as searching

for physical devices, live hosts, user accounts, and virtual machines that were on the dummy

LAN/WAN. The result was that unauthorized accounts were found on dummy LAN.

• Professionally used anti-virus tools such as McAfee and Symantec and was responsible for

ensuring that virus scan tools were scanning and working properly before deploying new pc

setups. Per company protocol, was responsible for providing scan results from both tools to

information security groups to ensure that there were no viruses on computer if there was a

potential virus on machines.

• Familiar with TCP/IP protocols, ITIL v3, and knowledge of HIPAA, PCI-DSS, COBIT, SOX security

frameworks.

• Programming Languages: HTML, JavaScript

Certification

• Digital Forensics – ACE (AccessData Certified Examiner)

• U.S. Security Clearance: Public Trust

Education

• University of Dallas – Irving, TX

Master of Science in Cybersecurity – May 2014

• Jarvis Christian College - Hawkins, TX

Bachelor of Science in Computer Information Systems - May 2004

Work Experience

Ernst & Young October 2013 - Present Dallas, TX

Onsite IT Support Specialist

• Providing hardware/software IT supports to office employees.

• Achieved a Service Line Agreement (SLA) percentage of 95% or better every month when

working and resolving service desk incidents in a timely manner.

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Kenneth Emanuel Lee

Cell: 817-***-**** Email: ************@*******.***

• Testing, troubleshooting and resolving technical and security issues.

• Received positive feedback from customers who were impressed with my timely response,

professionalism, and knowledge of the issue.

• Assisted with monthly inventory of all IT assets and ensuring accountability of assets.

L-3 Communications June 2009 – October 2013 Dallas, TX

Network Technician II

• Provided level 2 IT hardware and software support to FAA personnel.

• Assisted with managing user accounts on the LAN using Active Directory.

• Achieved 95% or better on SLA by resolving remedy service tickets in a timely manner.

• Configured, deployed, and managed local / networked IT assets.

• Managed servers and daily backups for field facility.

• Configured and supported Lotus Notes email system

Lockheed Martin December 2008 – June 2009 Fort

Worth, TX

LAN/WAN Administrator I

• Provided Level 2 IT hardware and software support to FAA personnel.

• Managed user accounts on the LAN using Active Directory.

• Responded and tracked help desk trouble tickets using remedy ticketing system on a response

basis and completing tasks in a timely manner to meet Service Level Agreements (SLA).

• Configured and supported Lotus Notes email client

GWA Innovative Technology April 2008 – December 2008 Fort Worth, TX

Tech Support I

• Provided IT hardware and software support to USDA personnel (field or headquarters) on a

variety of IT related issues.

• Received “Call of the Month” award for professionalism, knowledge, and first call resolutions.

• Successfully assisted users to tether AT&T and Verizon Blackberry devices for intranet

connectivity.

Friedman’s Jeweler’s August 2007 – April 2008 Addison, TX

Tier 1 Help Desk Analyst

• Provided IT hardware and software support to HQ and field employees meeting SLA benchmarks

and receiving positive feedback.

• Managed user accounts for employees using Active Directory.

EMC Mortgage Corporation July 2006 – August 2007 Lewisville, TX

Customer Care Call Center Agent

• Answered inbound calls from mortgagors and third parties, and placed outbound calls via a dialer

to mortgagors who are 1-29 days delinquent.

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Kenneth Emanuel Lee

Cell: 817-***-**** Email: ************@*******.***

• Met SLA benchmarks that were set each month when working with customers who were

delinquent on mortgage payments.

ST Microelectronics September 2004 – June 2006 Carrollton, TX

Manufacturing Diffusion Specialist

• Responsible for cleaning, rinsing, and drying chemically etched wafers using an automated acid

hood.

• Operated equipment based on module needs and specifications as generated by engineering

notices. Verified that products and recipes can be processed on tools assigned.

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