VOLINETINA RAMZY

**** ****** **. ***, ******, Texas 75056 972-***-**** acpo8t@r.postjobfree.com

WORK EXPERIENCE

Amtrustgroup/CSR

**** *** *** ******* **

Nov 2013-Feb 2015

Answered incoming calls from current account holders, updated customer account as needed,set up appointments for service for customers

The Colony Child Development, The Colony, TX

Pre-K Caretaker, Nov 2011 – Jun 2014

Monitor students' progress, and provide students and teachers with assistance in resolving any problems.

Plan, direct, and monitor instructional methods and content of educational, vocational, or student activity programs.

Teach classes or courses, or provide direct care to children.

Highland Village Family Clinic, Highland Village, TX

Medical Assistant, Apr 2004 – Feb 2008

Record patients' medical history, vital statistics, or information such as test results in medical records.

Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

Interview patients to obtain medical information and measure their vital signs, weight, and height.

Authorize drug refills and provide prescription information to pharmacies.

Clean and sterilize instruments and dispose of contaminated supplies.

Prepare and administer medications as directed by a physician.

Show patients to examination rooms and prepare them for the physician.

Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as

giving injections or removing sutures.

Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

Change dressings on wounds.

Greet and log in patients arriving at office or clinic.

Schedule appointments for patients.

DR. Ajit Dave, Denton,

Medical Assistant, Mar 2003 – Mar 2004

Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

Interview patients to obtain medical information and measure their vital signs, weight, and height.

Record patients' medical history, vital statistics, or information such as test results in medical records.

Authorize drug refills and provide prescription information to pharmacies.

Clean and sterilize instruments and dispose of contaminated supplies.

Prepare and administer medications as directed by a physician.

Show patients to examination rooms and prepare them for the physician.

Sitel Corparation, Amarillo, TX

Telemarketing, Oct 1995 – Feb 2002

Obtain customer information such as name, address, and payment method, and enter orders into computers.

Explain products or services and prices, and answer questions from customers.

Answer telephone calls from potential customers who have been solicited through advertisements.

Obtain customer information such as name, address, and payment method, and enter orders into computers.

EDUCATION

Amarillo College, Amarillo,

Completed coursework towards Nursing, Jan 2001

Academy Of Professional Careers, Amarillo, TX

Jan 2002-Sep 2003

Volunteer work for Home Health Agency

Medical Assistant Certification

ADDITIONAL SKILLS

CPR & First Aide CertificationFront and Back Office ExperinceCBC Machine training

experience in Word, Excel, Outlook

Contact this candidate