Customer Service Security

Jared Reese

************@*****.***

724-***-****

*** ******* ******. ***. *

Brooklyn, NY, 11206

Education

Indiana University of Pennsylvania Indiana, PA

Major: Criminology / Minor: Information Assurance

. Relevant Courses: Host Computer Security, Cyber security & Loss

Prevention, Network Security, Cyber security & the Law, White Collar

Crime, Comparative Study of Justice.

. Awards/Activities: Active volunteer in Criminology Association,

Dean's list 2012-2013, Volunteer at Indiana County food bank,

Participated in ride along program with Washington D.C. Metro police.

Professional Experience

Burlington Coat Factory Brooklyn, NY

Loss Prevention Associate Jun 2012 -Present

. Trained and managed processes to decrease property or financial

losses.

. Investigated known or suspected internal theft, external theft, or

vendor fraud.

. Coordinated multiple internal and external interviews.

. Collaborated with local law enforcement agencies to report or

investigate crimes dealing with ORCs.

. Routinely inspected buildings, equipment, and access points to

determine security risks.

. Prepared detailed written reports for internal and external

investigations.

. Verified proper functioning of physical security systems, such as

closed-circuit televisions, alarms, sensor tag systems, and locks.

. Testified in civil and criminal court proceedings.

. Apprehended shoplifters in accordance with guidelines.

. Provide customer service that encompassed the entire store.

SKILLS

Computer: Microsoft Office, C++, LAN design

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