Clerical/ Patient Financial Counselor
Resume:
MELISSA JULIAN
** **** *****, ***********,** ****8
*********@*****.***
Skills Excellent Organizational Posting Payments
Skills Medical Terminology
Strong Customer CPT/ICD 9 Knowledge
Relations Skills Insurance Knowledge
Computer Proficiency Billing
Data Entry Marketplace/Exchange Insurance
Epic/Affinity/HPF/Passpo HPE/PE
rt/
Kronos
Availity/Emdeon/Web
interchange
Experience ST FRANCIS HOSPITAL -MOORESVILLE,IN 2007-PRESENT
Financial Counselor- Task
Keep daily/monthly log activity for each day
(spreadsheet)
Call on Surgery Schedules INPT/OUTPT,call
patient for Payment down on dos towards
Deductible, copay, coinsurance.
Billing questions/Payments when needed
(walk-ins/Phone)
Totals for ER/ MVOPD/PT
General Ledgers/ Petty Cash
Deposit for ED, MVOPD, PT (Send copies of
Receipts for Deposit to cashier)
Check Voice Messages/Email
Sort Mail for CBO and ICM/ Hospital Lockbox
(Checks)
Self-pay Work Queues for Mv Radiology
Collections
FAA Charities/ Operation walk
Work with St Thomas Moore Clinic on Charities
Adjustments
Estimates for procedures/test
Emails/or Phone Inquiries to CBO for patient
assistance
Notify Vision on self pay inquiring on
Medicaid/HIP
Work with Self Pay Patients on Their payment
etc.
Blue Cash Bag Drop off from Endo/Gift
Shop/Massage Therapy
Physical Ther./ OBGYN/Cancer Care/
Managed Health Services- Indianapolis 2000-2006
Medical Referral Specialist-Managed Care
Medicaid
EDUCATION
2013-Present INDIANA STATE NAVIGTOR LINCENSE (Marketplace)
IVY TECH
2004 CENTRAL NINE CAREER CTR./ ICD 9/CPT CODING
CERTIFICATE
1995
MEDICAL TERMINOLOGY/ HENDRICKS REGIONAL
1986 MOORESVILLE HIGH SCHOOL DIPLOMA
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