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Customer Service / Sales Consultant

Location:
Gaithersburg, MD
Posted:
May 15, 2015

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Resume:

Derwin Allen

** ********** ** *** ***, GAITHERSBURG MD, 20877 UNITED STATES

240-***-****

******.*****@*******.***

Professional Experience

MONTGOMERY COUNTY RECREATION DEPARTMENT

Club Rec Assistant Director/ General Employee: September 2011 - Present

* Overseeing Children and maintaining a order within the center, making sure the center is clean and pristine, monitoring all areas of the center and helping where needed to help, interacting with people as they come in as well.

* As Assistant Director I was in a position to oversee younger employees and help plan events that would keep the program running smoothly. I also helped receive payments and talk one on one to children’s parents.

Darcars Lexus of Cherry Hill

File Clerk June 2013 - October 2013

My job was to organize and maintain a clean and organized file room and alphabetize all files for the entire Darcars of Cherry Hill. I also moved boxes and helped with minor work in the service centers. I learned a lot about organizational skills and what it takes to really organize a company

Best Buy: Apple Certified Sales Consultant

* Sales Consultant August 2014 -Present

My Job responsibilities were to Contact and give exceptional customer service to people in the computer department and also work with anyone who had issues. I was the top performer in my department for three months straight. I am Certified as an expert in all apple retail products. Apart of my responsibilities was to sell and promote the great quality of the Apple products. Apart of my job in general is to provide great customer service to all customers that I interact with.

Education

MONTGOMERY COLLEGE

Associates Candidate, Jun 2014

* I really want to get a certificate in broadcast journalism while working on my media communications degree at Montgomery College. I graduated from Springbrook High school Class of 2012, I enjoyed English and literature, mythology, and space sciences. I want to achieve a goal of becoming an author with my writings and publish a book once i perfect my writing skills and graduate college. I also hope to transfer from MC to a larger University and once i do that i can get my Bachelor's and Possibly a Masters

Additional Skills

* I am a people's person, I'm charismatic and outgoing, I have no problem learning and adapting to any new work environment. I am able to lift and carry any heavy objects I am good with computers and have a slight hand into speaking Spanish. I am good with politics as well. I will always try my best to learn and comprehend situations. I refuse to give up once i start something. I also am strong-willed and capable to do almost anything

* I have worked with and help start a Montgomery County program called the teen cafe. It is a program we started back in 2011 where we help get teenagers off the streets for fun activities in a positive environment. I Worked closely with the program up until 2014 when I moved away. I still hold the program dearly because it was one of greatest opportunities for me to be a leader in my community.



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