Sales Manager
Resume:
Margaret H. Sacco
Liverpool, N.Y. 13090
Professional Skills
Over 8 years of experience in administrative management. Highly effective in promoting a positive,
productive environment. Reputation for excellence and high quality service to clients. Good eye for detail; well
organized, skilled in setting priorities, coordinating and carrying out projects. Strong interpersonal and communication
skills. Equally effective working independently and in cooperation with others. Successful in mastering new skills
through hands-on experience. Strength in analyzing, researching, organizing, and problem solving. Strong knowledge
of medical terminology. Microsoft Office computer skills (Word, Excel and Powerpoint).
Work Experience
2013-2015 Jewelry Department Manager, Sears Holding Corporation, DeWitt New York
o Ensured customer care and selling were the number one priorities to increase sales and store metrics.
o Delegated and prioritized responsibilities to associates daily.
o Followed guidelines and took appropriate action with the loss prevention team by filing missing
merchandise reports. Used EAS (Electronic Article Surveillance) by applying sensors on designated
high value diamonds and gems and ensured tags were deactivated as goods are sold.
o Tested all incoming diamonds for color, clarity, cut and carat weight.
o Supervised promotional programs; maintained, signed and replenished throughout the event sale.
Encouraged and oversee team to ensure all items were set, labeled and verified upon completion as
per company plan-o-gram.
o Met daily goals that were established for the Jewelry department.
o Kept up to date on product knowledge, trends and seasonality that impacts assortment and
merchandising
o Assists in training fellow associates and ensures completion of compliance training of all department
associates
o Performs supervisory responsibilities, including, but not limited to: making employment decisions
regarding hiring, promoting, demoting, and terminating; conducting performance appraisals; and
coaching and developing associates
2007– 2013 Executive Assistant, Action Ear Hearing and Audiology, Camillus, N.Y.
o Account receivable duties: posting private patient and insurance payments, requesting insurance
retractions when patient returned devices.
o Collaborated with headquarters with daily close and month end refunds (insurance, expense reports
and invoices)
o Scheduling of new and existing patients using Sycle program
o Audit daily sales and returns of hearing aid devices with Audit Tools program vs. Sycle program
o Managing calendars; making travel, meeting and event arrangements.
o Training and supervising other support staff and customer relations.
Education
N.Y.S. G.E.D. June 1994, Kingsborough Community College (Pre-Nursing) 2006
Onondaga Community College (Nursing) 2008; A.A.S. Degree in Progress
Contact this candidate