Customer Service Manager

Don Daniel Johnson Jr.

Professional Summary "Teaching and Learning with Technology " computer skills . Technical Writing Skills and a very good speaker with experienced . More than one college degree on campus,and from online . Have my college degrees from registered well known colleges . Also having an Associate in Municipal Engineering . A Bachelor's in Organizational Management .

With many years of experience in Drafting Design, Construction Design,and Landscape Design very experienced in horticulture . I have Masters Gardener Certificate .

As a hobby I have been a Bonsai artist for many years .Spoke at public schools,and have given bonsai demonstrations at Garden Conventions . The Badger Land Bonsai Society,and also the Grant County Master's Gardener . Am a member of the Golden Key High Honor Society from Ashford University .

Core Qualifications

Very good math skills geometry,trig and algebra . A good writer - experience Power Point Designs,and Microsoft Word. Drafting Designer for several years. Landscape Design with (CAD) lot of Horticulture experience Hardscape experience too. Electrical lighting outdoor Pond installation Koi ponds Japanese Gardens Live online meetings

401 West Bluff Street, Cassville WI 53806 Home: 608-***-**** - Cell: 608-***-**** - ****.***@*****.***

Experience with WebEx White board online Enjoys customer service Very Organized Good communication skills Computer Skills Friendly & Understanding Can take instructions Able to give good instructions Very good memory Negotiable person understanding profits gains and liabilities.

Experience Owner Operator Manager January 1998 to Current WabiDon Designs - Cassville, WI WabiDon Designs working freelance or subcontracted out . Working for a private company . In several different fields ; Landscape Designs via (CAD) doing Landscape Design Plan . Planting plans, Hardscape plans . Making plant book . Also making business cards for people, and printing . Still have my own tax id . Worked for DesignScapes for several years WebEx meetings,and live online meetings . A lot of customer service,and sales.

Education Associate of Science : Municipal Engineering, 1988 Southwestern Technical College - Fennimore, WI, Grant Drafting Design, electrical,and anything to do with a municipality . Water testing and surveying along with water flow,and sewage plant operation. Fire hydrants, curb gutters,and road pavement. Drain flow,and grades of hill,and size of water towers . How water wells work,and different chemicals in water a lot of lab work . With a lot of drafting,and typical engineering much math required . I graduated from school,and did work as a supervisor for a small municipality then went on to a higher paying job in designing roof components in an office a white collar job . Master of Arts : Teaching and Learning in Technology, 2012 Ashford University - Clinton Cnty, Iowa, Usa Learning all you may can and need to know about the Internet . How to teach on the Internet to build blogs etc . Be involved in WebEx online meetings to be able to teach, and converse to work with people via Internet as modern technology is

advancing today . Keeping updated on all the new technology and how to teach through the Internet anyway possible today with any new media coming out as fast as the new technology comes out you learn to use for the good of man or the company you work for ASAP right away . Bachelor of Arts : Organizational Management, 2010 Ashford University - Clinton, Iowa, USA A Full BA with all course in Management . Also many over sea studies about working abroad communications . A lot about human relations, work laws . Understanding the work environment how to manage,and relate to people . Inventory with inputs,and outputs setting bench marks for your company . Running large Corporation's,and being a CEO,consultant or adviser . This even involved abroad and international globally .

Professional Affiliations Wisconsin Water Work Association Wisconsin Masters Gardeners Golden Key Honors Society Journalism in College Badger Land Bonsai Society Volunteer for Meals on Wheels Volunteer and speaker at Local Library Volunteer as speaker at public school Volunteer speaker at several conventions,and meetings .