Customer Service Active Directory
Resume:
Matt Grgurich
Madison, WI 53703
*********@**************.***
Skills/Experience
. A+ Certified
. IT-Microsoft Technologies Certificate
. IT-VMWare Certified Professional Certificate
. AAS IT-Computer Systems Administration Specialist
. Powershell
. ServiceNow Administration
. MS Office
. WSUS
. WDS
. Cisco ASA Firewalls
. Cisco Routers
. Cisco CUCM,CUC, CME
. Cisco Switches
. Cisco IOS
. HSRP
. Spanning Tree
. PAGP,LACP
. OSPF
. EIGRP
. VMWare Workstation
. VMWare ESXi
. VMWare Vsphere5.0
. MS Server 2003
. MS Server 2008
. MS Server 2012
.
Education
Madison Area Technical College, Madison, WI
. Associate of Applied Science Degree, Network Specialist Graduating
5/2015
. Associate of Applied Science Degree, Computer Systems Administration
Specialist
. Certificate, IT-Microsoft Technologies
. Certificate, IT-VMWare Certified Professional
. Certificate, CompTIA A+ Technician
Employment History
Madison College
Sept 2014-Present
Supplemental Instructor TAACCCT grant program
. SI for Grant program students in A+ Technician Class Fall Semester
2014-2015
. SI for Grant program students in Windows Client Class (Microsoft
exam 70-620) Spring 2014-2015
. SI for Grant program students in Hardware Essentials Class Spring
2014-2015
Madison College
May 2014-Present
Student Help
. Moved IT department into new location
. Took down old network racks and setting up new network racks
. Helped design and configure new Incident Response Center
. Set up Spiceworks help desk software for use in IRC and helped
Instructors Implement using the IRC as part of the Help Desk Specialist
Program at Madison College
. Built powerpoint presentation and live demo for Instructors and the
Dean of the IT department
. Built spiceworks VM and a powerpoint exploring spiceworks for use in
the Help Desk Tools class.
. Attended ServiceNow Administration training. Preparing for
certification
Madison Information Technology Association - Madison College
Sept 2013-Present
Senior Vice President for Support Services
. Represented Wolfpack Techies as an officer of MITA
. Reported on Wolfpack Techies activities and helped coordinate
activities with MITA
Wolfpack Techies - Madison College
January 2013 - Present
System Administrator
. Designed Network for Wolfpack Techies.
. Configured and installed Dell 2950 gen3 and HP DL360 gen 8 servers
. Installed and configured ESXI
. Installed and configured PFSense virtual ASA on a VM in ESXI
. Installed and configured DNS, DHCP, WSUS on server 2012R2 VM
. Installed and configured spiceworks on a server 2012R2 VM
. Configured and implemented Active Directory on Windows Server2012R2
VM
. Installed and configured Ubuntu Webserver and 4 sandbox Ubuntu
server VMs in DMZ on ESXI
. Configured and deployed workstations Interviewed technicians for
employment and placement within WolfPack Techies and helped build
schedule.
. Created guide to keep your computer running smoothly for handout to
customers.
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