RAFAEL EDUARDO PEREZ RIVAS
Miami, FL 1-954-***-**** 1-954-***-**** ********@*****.***
Senior Information Technology Consultant
Bilingual software developer and project manager with 20+ years of experience across eight countries;
an expert in delivering web and systems integration solutions to the insurance, banking and commerce
industries.
Managed teams of 10-15 individuals and $1.4 million/year project budgets.
Developed relationships with hundreds of stakeholders (clients, partners, suppliers and users)
at all stages of project development and implementation.
Delivered 100% of projects within budget and to client satisfaction.
Technical Proficiencies
Acsel/X UI Development ETL Tools
Oracle Sql, Packages,Store i-flex CMMI-Level 2
Procedures
Novaris Revelus RBDM Systems
Data Transformation Services SQL Services CORE Plataform Implementation
Excel,PowerPoint
Professional Experience
Project Manager and Application Developer 2013 – Present
Casa Confort, Panama City, Panama
Exceeded customer expectations on 100% of projects by delivering IT solutions that included additional
software components beyond stated requirements; enhanced user experience and substantially
increased process efficiency.
Designed software that improved processes, workflow and responsiveness to
customers.
Released applications that provided intuitive and secure experiences for users.
Database Oracle
Sql, Store Procedures, Forms, Reports
Independent Consultant, Information Technology 2010 – 2013
MAPFRE Panama, S.A., Panama City, Panama
Hired to create an automated data migration process for an insurance company controlling 10.6% of the
global market share; reduced data loss and human error by 100%.
Drove all phases of enterprise integration and process improvement projects.
Rafael Eduardo Perez Rivas Page 2 of 2
Led CORE Platform Implementation, Acsel/X and data migration process for
international organization with $150 million in annual profits.
Database Oracle
Sql, Store Procedures, Forms, Reports
IT Project Leader for Central America 2008 – 2009
Eastern Pacific Insurance Company (EPIC), Panama City, Panama
Configured web and telecommunications infrastructure for the Panama startup branch of an
international insurance company with 6,000 affiliates.
Designed and implemented a web platform capable of automated quote generation and
policy issue resolution.
Managed an integrated IT solution for seven revenue streams including infrastructure
requirements and applications using Oracle and Acsel/X Applications.
Information Technology Assistant Manager 2006 – 2008
Banco Latinoamericano de Comercio Exterior (BLADEX), Panama City, Panama
Enabled higher-management to make faster and more effective decisions by designing a dynamic data
warehousing system to maximize use of company data. Led all phases of software development lifecycle;
requirements, testing, implementation and user support.
Designed new technology using ETL tools, SQL Server Integration Services, Data
Transformation Services, DataStage, ETL package design, RDBM systems and Oracle.
Transformed banking technology process with i-flex, Oracle and Novaris.
Implemented project with CMMI-Level 2 Standard.
Database Oracle
Sql, Store Procedures, Forms, Reports
Independent Consultant (Acsel/X Expert) 2002 – 2004
Universal de Seguros, Santo Domingo, Dominican Republic
Developed software for 200 users that increased the speed of access to client and broker data. Improved
customer satisfaction by enabling employees to provide more efficient phone consultations.
Managed all phases of Software Life Cycle including analysis, design, development,
customization, implementation and testing of software applications and insurance
products.
Developed an interface with Insurance Core Application that allowed customers to
generate dynamic views queries online.
Database Oracle
Sql, Store Procedures, Forms, Reports
Senior Project Leader (Acsel/X Expert) 1991 – 2002
Consis International, Caracas, Venezuela
Rafael Eduardo Perez Rivas Page 2 of 2
Met 100% of budget and product quality requirements in software design that served 2000 users across
four countries.
Managed all stages of enterprise software and system implementations for eight
businesses in Panama, Guatemala, Colombia and Venezuela.
Assessed business implications for each project phase and monitored projects to
meet deadlines, standards and cost targets.
Database Oracle
Sql, Store Procedures, Forms, Reports
Education
Bachelor of Science, Computer Science, Instituto Superior Nueva Esparta, Caracas, Venezuela