IT Manager - Systems Specialist
Resume:
Benjamín Camacho
Valle Dorado *****, Valle del Toa, Dorado, PR 00646
787-***-****, cel. 787-***-****, e mail: ***************@*******.***
IT Manager/Systems Specialist
More than 22 years of providing technical expertise and innovation in the Information
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Technical Expertise
Technology Industry and Network Operations Systems.
Extensive experience developing, implementing, and managing IT projects.
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Specialize in providing software solutions and sales staff support/training, technical
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pre sales for new clients, as well as design and implementation.
1. Proficient with Dell, HP and Compaq Servers, IBM Servers.
Adept at evaluating and resolving complex IT issues.
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Key Strengths
Effectively supervised up to 15 Canon copier technicians.
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Provide the highest quality of service and software and hardware support to clients,
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users, and technicians.
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Excellent organization skills including project phasing, defining priorities, and
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delegating tasks.
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Able to remain calm under pressure and work individually or as a part of a team to get
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the job done.
Fully bilingual (English and Spanish).
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Employment
Systronics, Inc., San Juan, PR 00918 1997
Engineer IT Manager, Software Solutions Support present
1. Network and computer service support.
2. Order replacement equipment and software upgrades.
3. Onsite service of computer equipment and software.
4. In house troubleshooting and help desk.
5. Conduct training for technicians and clients.
6. Install and configure network systems (Microsoft).
7. Network IT Manager for 90+ users, servers, Wide Area Network.
8. Network and software support for Canon copiers and
ImageWARE software.
9. Install multiple software applications for Document Management
Department.
NY State Office of Court Administration 1989 1997
Rensselaer Technology Park, Troy, New York 12180
Computer Operator
1. Worked with MVS/XA JES2 software on HDS EX70, EX80
mainframes
2. Provided technical support to users statewide on communication
equipment
3. Maintained and filed computer tapes (tape management system)
Benjamin Camacho Resume 1
4. Provided online support to users
5. Monitored network
6. Ran batch jobs at night
7. Coordinated service calls
8. Provide computer assistance statewide through help desk.
NY State Office of Court Administration 1991 1992
Appellate Division
Alfred E. Smith Buildg., Albany, New York 12225
Computer Applications Programmer Trainee:
Provided application development, installation, analysis and user
support in the following areas:
PC configuration and setup
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Network operation and routine user configuration options
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Novell NetWare 3.11 operating system
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MS DOS and OS/2 operating systems
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Word processing (Applewriter, MultiMate, WordPerfect)
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Database management (Advanced DB Master, Microsoft Access)
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Microsoft Windows 3.0
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Telecommunications (Carbon Copy, MS Mail, ProComm and
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Crosstalk)
Utility Programs (PC Tools, LapLink, Software Carousel, Direct
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Access)
Diagnostic Programs (CheckIt, Spinrite, Manufacturer supplied
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programs)
Benjamin Camacho Resume 2
1980 1982
Education
Ohio Institute of Technology, Ohio 43209
Electronics Curriculum
08/2014
Training 01/2013
Canon imageRUNNER ADVANCE System Course, Atlanta, GA.
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07/2013
Canon UniFLOW SMB Virtual Class
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10/2013
UniFLOW 5.2 Concepts Online Assessment
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12/2012
Therefore Technical Classroom Final Exam
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2011
Universal Login Manager Final Assessment
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2011
Canon UniFLOW 5.0: New Jersey
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2011
Canon UniFLOW 5.0 Online Assessment
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2007
Solution Development: Canada
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2007
Canon ImageWARE Document & Scan Manager, Virginia
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Canon ImageWARE Accounting Manager: San Francisco, CA 2004
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Kofax Technical Solutions Specialist, Ascent Capture 7
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Canon ImageWARE Document and Scan Manager v.3/v.4: Atlanta
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NYS Unified Court System: System Administrator for Novell 3.11.
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NYS Unified Court System: Network Cabling Technology and
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Solutions.
NYS Unified Court System: Enable Training, MicroKnowledge
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Fundamentals of Cisco Router Configuration.
Productivity Point Microsoft Back Office Small Business.
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Microsoft Caribbean Windows NT 4.0.
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Microsoft Back Office Small Business.
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DRC – CORP Install & Configure MS Windows 2000.
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ExecuTrain Design, Develop and Manage Network Solutions.
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SQL: Junior College of Albany, New York.
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MS Office 95 2013
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Software Expertise
Windows NT 4.0, Windows XP, Windows 7, Windows 8.1 Pro
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MS Management Tools Microsoft SQL 2000 2012
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MS Exchange 2000 2003, 2007, 2010
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MS Windows Small Business Server 2000 2011
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MS Vista Business
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MS SharePoint Server
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Mac OS X
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Novell NetWare 3.11 through 4.1
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Sybase SQL Anywhere Studio 7.0
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Lotus 123, DB Master, DW4, WordPerfect 5.1 and up (DOS
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and Windows).
MS ISA Server as well as Microsoft Server from 3.1 to 2008, 2010
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and 2013.
Backup Systems: Veritas Backup Exec, Windows Server 2008 R2
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NovaBackup 16.1.
Benjamin Camacho Resume 3
File Director / Spielberg Solutions
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Scan File / Spielberg Solutions
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ImageWARE Document Manager & Scan Manager / Canon USA
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Document
ImageWARE Document Server / Canon USA
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Management Therefore / Canon USA
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HighVIEW / CACI
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EMC Application Extender 6.5
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EMC Reports Manager 6.5
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EMC DiskXtender 5.1
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PlantetPress Suite 7.53 / Objectif Lune
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eCopy Suite / Nuance
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imageWARE Accounting Manager 5.X / Canon USA
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imageWARE Advanced Copier Software / Canon USA
Production •
Software
Support Canon Department, Systronics, Inc., San Juan, PR.
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Support to Sales Department, Systronics, Inc., San Juan, PR.
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Support to Networks, Community Dispute, Office of Management 02/2014
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Support, Unified Court System, State of NY, Albany, NY. 03/2005
Office of Court Administration, State of NY, Albany, NY.
Special
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04/1996
Recognitions 05/1989
Benjamin Camacho Resume 4
Benjamin Camacho Resume 5
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