Doorman

Anthony W. Noyer

**** ***** ***, *** ** Bronx, NY 10453 Phone: 347-***-**** E-Mail: *************@*****.***

OBJECTIVE: To obtain a position as a Doorman in which my organizational and interpersonal skills, and

unique mix of previous work experience can be fully utilized.

HIGHLIGHTS OF QUALIFICATIONS

• Over 6 years’ experience providing exceptional customer service

• Highly skilled in greeting guests in a courteous manner

• Functional knowledge of anticipating guests’ needs

• Highly experienced in providing guests with correct directional activities

• In depth knowledge of verifying and recording guests’ information

• Hands on experience in managing prevention of entry of unauthorized personnel

WORK EXPERIENCE

Customer Service New York & Company – New York, NY Sep 2010 – February 2015

• Attracted potential customers by answering product and service questions, suggested information about

products and services based on their individual needs.

• Open and update customer accounts by recording account information

• Operated cash register through a POS System

• Resolves product or service problems by clarifying the customer's complaint, determining the cause of the

problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment

and following up to ensure resolution.

• Prepared product & service reports by collecting and analyzing customer’s information

Accomplishments

• Trained 10 employees as Customer Service Rep

Receptionist Commack Motor Inn – Commack, NY Aug 2007 – Sep 2010

• Welcome visitors by greeting them, in person or on the telephone; answering or referring

• Directed visitors by maintaining employee and department directories; giving instructions

• Maintained security by following procedures; monitoring logbook; issuing visitor badges

• Use telecommunication system by following instructions for house phone and console

• Communicated with teams by documenting and communicating actions, irregularities, and continuing needs

EDUCATION

High School Diploma ● Brentwood High School, Brentwood, NY ● 2009

A.A in Business Administration ● Manhattan Community College, New York, NY ● Present

ADDITIONAL CAPABILITIES

• Proven ability to work for long hours under stressful environments

• Demonstrated ability to take and follow directions efficiently

• Pleasant demeanor, energetic and enthusiastic

• Excellent communications skills

• Excellent physical dexterity

• Able to lift heavy objects

• Computer Literate

• Fluent in Spanish

• Driver’s license

Contact this candidate